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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews
Call Service Center (866) 951-3834

4,234 Reviews of Landers Toyota NWA - Service Center

Sort by
June 29, 2022

Courteous at the service desk. Fresh popcorn, coffee and donuts. Clean center and good service job More

by eddiestiles59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jun 29, 2022 -

eddiestiles59 responded

It was all good

June 29, 2022

This was my first time at Toyota and everyone seemed put off that I didn’t know the process to check in. I had a few other things for them to look at on my car and the man checking me in was not very helpfu More

by bduhamel11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lake Mills, Mark Daniels
Report | Print
Jul 05, 2022 -

Landers Toyota NWA responded

Thank you for bringing this to our attention. We're concerned to hear how you feel about your recent service appointment, and we'd like to know more so we make this right. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. Thank you.

June 29, 2022

Great experience as always with this service center. Work was completed in a timely manner and with the utmost professionalism. And I enjoyed the free coffee and water while I waited. More

by JEREMYHAWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
Jul 21, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad you had a great experience and our team could complete your service in a timely manner. Thank you for sharing your experience, and we'll see you in the shop next time!

June 29, 2022

Always have a good experience at the service department. Mark is professional and knowledgeable and keeps me up to date on the progress and informs me when the works completed. More

by J1mccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Jul 25, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Mark and our team can always provide you with good, professional experiences. Thank you for sharing your experiences, and we'll see you in the shop next time!

June 29, 2022

The oil change was quick. I appreciated the pictures shown to me from underneath the car regarding some minor issues. More

by CBLEFLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Jul 25, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could help and complete your oil change quickly. Thank you for sharing your experience, and we'll see you in the shop next time!

June 28, 2022

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Very good! More

by Jere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones, Skye Moler
Report | Print
Jul 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear our team provided great service, and we'll see you in the shop next time!

June 28, 2022

Landers had what I needed in stock and in a short time had new tires installed, alignment completed along with requested service completed. I was impressed. More

by elizabethfonseca693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Report | Print
Jul 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Skye and our team could install your new tires and complete your requested service. Thank you for sharing your experience, and we'll see you in the shop next time!

June 28, 2022

They were prompt and thorough on inspections so that I don't fi d myself stranded. More

by Sarolfe43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Jul 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide quick and thorough service. Thank you for sharing your experience! If there is anything else we can help with, let us know!

June 28, 2022

They didn’t do anything I asked them to do. They even punched a hole in the oil bottle in my back seat that leaked all over the seat. More

by bhatfield1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lake Mills
Report | Print
June 27, 2022

Excellent service wonderful people took very good care of my car needs will be back More

by Jlkavulich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jul 19, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could take care of your Lexus's needs and provide excellent service. We'll see you in the shop next time!

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