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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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June 15, 2022

Nothing really to expand on. Only had a oil change, overall ok experience with that. More

by SHANTAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
Jun 16, 2022 -

Landers Toyota NWA responded

Thank you for sharing your feedback! We're glad our team could provide an overall okay experience. If you'd like to discuss your feedback or concerns with our team, don't hesitate to reach out! We hope to have another opportunity to work with you!

June 15, 2022

They have been easy to work with and professional. The car was clean after being serviced which is a nice touch! More

by STACI410BERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jun 30, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear Mark and our team were easy to work with, and we appreciate the feedback. We'll see you in the shop next time!

June 15, 2022

We’re not able to fix the fuel gauge issue. Hear tire noise more after tire rotation. More

by SPBALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doran, Seth Snyder, Jason Jones
Jun 15, 2022 -

Landers Toyota NWA responded

Our apologies for not resolving the issue. Please email your information and the vehicle information to our Service Director, shawn.wells@landerscorp.com, in order to have this looked at and to see what options we might have for the concern. Thank you.

Jun 15, 2022 -

SPBALA responded

Visited multiple times to fix the fuel gauge issue for my Sequoia. It’s still not fixed. Spent around $800 dollars on it. Also did the maintenance and rotated the tires that I bought in the same dealership. Now there is a tire noise as if the alignment is messed up. Now I am waiting for the part to arrive and this back and forth is going on for a almost a month now.

June 15, 2022

They took me right in on time and completed the service very fast. I would recommend them highly. More

by jspnwa2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Jul 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Johnny and our service team could take care of you and complete the service in a timely manner. Thank you for taking the time to recommend our team, and we'll see you in the shop next time!

June 15, 2022

All went very smoothly. No surprises and after a comforatble wait my car was a returned to me washed and clean. Service personnel were professional and courteous! More

by JGOODING42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Jul 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide a smooth service experience and a comfortable waiting area. Thank you for sharing your experience, and we'll see you in the shop next time!

June 14, 2022

As usual, Landers is available when you need them, they go the extra mile to make sure you have everything you need and the price is right More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team was there when you needed them, and we appreciate the feedback. We'll see you in the shop next time!

June 14, 2022

Lake was great. Came in for a 30k check up. They did not check my windshield wipers and did not run it through the car wash. I was able to bring it back at the end o More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jun 30, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! Lake is an important member of our team, and we're glad to hear he was great to work with. We appreciate the feedback! Thank you for bringing your concerns to our attention. We hope to provide you with a better experience next time!

June 14, 2022

Excellent service on time, shuttle- thanks. Reasonable charges. Excellent service writer. That’s all I have to say More

by Kenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember , Mark Daniels
Jun 30, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide excellent service, and we appreciate you sharing your experience. We'll see you in the shop next time!

June 14, 2022

Always exceeds expectations. Great car great dealership. Service is exceptional. Would recommend this dealership and service department to anyone. More

by nanna_carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Jun 30, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team can always exceed your expectations and provide exceptional service. Thank you for recommending our team, and we'll see you next time!

June 13, 2022

Toyota Camry 2015 Vin 4T4BF1FK7FR449054 On April 21, 2022, I had driven a short way after leaving a parking lot in Eureka Springs, AR and the steering wheel became very loose so that the car didn't More

by KJD34
Customer Service
Recommend Dealer
No
Employees Worked With
David Hastings, Johnny Guiterez, Mark Daniels
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