4,234 Reviews of Landers Toyota NWA - Service Center
Friendly service and every thing was completed on schedule. Car was washed and clean when I received it back. schedule. Car was washed and clean when I received it back. More
Have not called back or fixed the original problem I brought the vehicle in for. brought the vehicle in for. More
I was scheduled to get my recall fixed on fixed on my truck and somebody forgot to order the park they had my truck for almost 4 hours and didn't fix it truck and somebody forgot to order the park they had my truck for almost 4 hours and didn't fix it More
Chris Johnson was a great help! He took care of my current needs and gave me a plan of upcoming services. I never felt pressured to do extra service. Thank you! He took care of my current needs and gave me a plan of upcoming services. I never felt pressured to do extra service. Thank you! More
1) I told there would be a 45 min to 1 hour wait. I ended up waiting almost an hour and a half for an oil change only. 2) I have a 2021 4Runner with only 27,000 miles on it. I was told the rear brak I ended up waiting almost an hour and a half for an oil change only. 2) I have a 2021 4Runner with only 27,000 miles on it. I was told the rear brakes were worn and would need to be replaced soon. This is uncommon with this mileage, and for the rear brakes to wear before the front brakes. I would assume that this is a warranty issue, and the service advisor should’ve pursued it, instead of advising me that my brakes needed to be fixed. More
Brandon and Seth were very friendly. Branden was extremely helpful when I was checking car models. Because of him, I decided to trade in my Lexus and purchase a 2022 RAV4 hybrid. Seth in Branden was extremely helpful when I was checking car models. Because of him, I decided to trade in my Lexus and purchase a 2022 RAV4 hybrid. Seth in service was very competent and friendly. I plan to use Landers for service in the future. More
In the past they were really good, but this last time was terrible. Maybe it’s because of staffing problems like every business is experiencing now. terrible. Maybe it’s because of staffing problems like every business is experiencing now. More