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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews
Call Service Center (866) 951-3834

4,234 Reviews of Landers Toyota NWA - Service Center

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January 31, 2022

I was told they were going to need to keep my truck over night for a 25k service that I called weeks in advance to make an APPT. I also told the dealership I had a tire leaking. Once in the shop they said I More

by MATT.MULLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Murrah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
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Jan 31, 2022 -

Landers Toyota NWA responded

We apologize for the inconvenience, Matt, and definitely do not normally keep 25Ks overnight. You will be hearing from our Service Director, Shawn Wells, shortly, so that we can get some more information and ensure that this does not happen again to you or to someone else.

January 31, 2022

Excellent service and at a fair price. Did their best to resolve the issue quickly. More

by mhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones, Skye Moler
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Feb 01, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you sharing your feedback, and we'll see you in the shop next time!

January 30, 2022

Fast, friendly service would definitely use them again, and recommend them to others. Thank you. More

by KEITHKIMX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Feb 01, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you taking the time to recommend our team, and we'll see you next time!

January 29, 2022

Great service~didn’t take longer than I wastold. I Great service~didn’t take longer than I was told. I really appreciated that Have bought three cars from this dealership! More

by bsbad4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Feb 01, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy our team could provide great service in a timely manner. We appreciate working with you! If there is anything else we can help with, let us know!

January 29, 2022

You were fast, you were professional, you were friendly, you were priced fairly and your coffee was good More

by Sorryyouarenotgettingit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Feb 03, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad our team could provide an overall good experience, with good coffee included. If there is anything else we can help with, let us know!

January 28, 2022

Chris Johnson did and excellent job when I came in for my warranty recall.Thanks. More

by FISHJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Chris could do an excellent job in helping you out! We're lucky to have him on our team. If there is anything else we can help with, let us know.

Feb 01, 2022 -

FISHJC responded

Thanks!JWF

January 28, 2022

Everyone was friendly and professional. They took good care of my car and me. Thank you! More

by chinntrust3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
Jan 31, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could take care of you and your Toyota. If there is anything else we can help with, give us a call. We'll see you in the shop next time!

January 28, 2022

I think it’s the best dealership in town.I would tell all my friends to go to the Toyota dearlership in Rogers At More

by Vryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Burns, Mark Daniels, Seth Snyder
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Feb 01, 2022 -

Landers Toyota NWA responded

Thank you for taking the time to recommend our team! We appreciate you choosing us for your services, and we'll see you next time!

January 27, 2022

They provided great service, had polite people, it was easy to schedule, and there was a comfortable waiting area. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Murray
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Jan 31, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide great service and that your service was easy to schedule. Thank you for the feedback! We'll see you in the shop next time!

January 27, 2022

We had Chris Johnson as our service representative, he took time to talk with us and explained what we needed for our vehicle. We really appreciate him and his advice. Thank you Danny and Julie Cox More

by JDAIZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs, Danny and Julie! Chris is an important member of our team, and we're glad he could talk to you and provide advice. We'll see you in the shop next time!

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