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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews
Call Service Center (866) 951-3834

4,234 Reviews of Landers Toyota NWA - Service Center

Sort by
January 11, 2022

Friendly, Fast, Courteous, and No Charge!!! I’m fresh out of Calif and normally have at least a 2 to 3 hour wait time. I was am a happy camper! More

by marvinmccord
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
Jan 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're thrilled to hear our team could help you in a timely manner. Thank you for sharing your experience. If there is anything else we can help with, let us know!

January 10, 2022

Thoughtful and responsible with my time. Extra helpful with this non computer lady and her need to understand things on my car. Specially Josh and the young black man in the service area. Thank you for ha More

by JGODARD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doran
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Jan 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could help you out and take care of you while in the shop. If there is anything else we can help with, let us know!

January 10, 2022

Great communication and very efficient! They were able to do my oil change and work in my car to check my driver side window! Great dealership! More

by Manitza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team had great communication, could do the oil change, and could check on your driver side window. Thank you for leaving a review! We'll see you in the shop next time!

January 08, 2022

Great service and informative thank you so much for everything and taking care of my vehicle More

by amberbamber2510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
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Jan 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Johnny and our team could provide great service and take care of your Toyota. If there is anything else we can help with, give us a call! See you in the shop next time!

January 08, 2022

Very satisfied with service received at dealership. Very knowledgeable and courteous. Would definitely recommend to friends. More

by Carguyjohn567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
Jan 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Lake and our team could provide a satisfactory service and keep you informed. Thank you for taking the time to recommend our team!

January 07, 2022

Customer service was not good at my last visit… I will find another Toyota dealership for my service in the future More

by Williameilers10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez
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Jan 07, 2022 -

Landers Toyota NWA responded

I am sorry to hear about the poor experience, William, and would love to get some information regarding the visit with us. I can be reached at shawn.wells@landerscorp.com or at 479-845-5262 and would like to see if a) I can help and b) what we need to work on in order to ensure that we exceed our guests' expectations.

January 06, 2022

When my car was serviced last week I have not been able to open the back opening or whatever it’s called and I have tried almost everyday. What cal I do ? More

by Walton.linda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
Jan 12, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! If a member of our team hasn't reached out to help, please give our service team a call! Thank you for reaching out.

January 06, 2022

Very polite people, good service, clean place, these people are fast, I highly recommend this place More

by ABOYTES6611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills, Johnny Guiterez
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Jan 07, 2022 -

Landers Toyota NWA responded

Thank you for the feedback! We appreciate you choosing us for your service and recommending our team as well. We appreciate doing business with you!

January 06, 2022

We are very disappointed with the attitude of our the service staff ! Very rude and inconsiderate . We will not be coming back here for service ! More

by Gracia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lake Mills
Report | Print
Jan 06, 2022 -

Landers Toyota NWA responded

We are very sorry to hear of your experience, especially as we strive to always exceed expectations . Please let us know the details of this experience so that we may address/train accordingly. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience.

January 06, 2022

They are always right when they do the work the first time. Nice and friendly More

by NABORSBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Jan 07, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could do the work right the first time and provide a welcoming environment. If there is anything else we can help with, give us a call. We'll see you in the shop next time!

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