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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews
Call Service Center (866) 951-3834

4,234 Reviews of Landers Toyota NWA - Service Center

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December 20, 2021

Staff was polite and professional. Service writer did not complete my request. Picked up the car and had it serviced at another shop. More

by cmr541290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Landers Toyota NWA responded

Thank you for sharing your experience. We're concerned to hear how your experience ended though, and we'd like to learn more. If you'd like to discuss this with a member of our team, please give us a call or send us a private message. Thank you for the feedback!

December 19, 2021

The assistance at the service desk was grand and very helpful thanks for your help More

by bkwdedecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sky
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for recommending our team! We're happy to hear Skye was grand to work with and could help you out! If there is anything else we can help with, give us a call.

December 17, 2021

Like the sales team, the service folks are friendly, professional and focused. They take care of the service needs for Marty's car and go above and beyond to ensure that Marty has a safe and reliable ve More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs, Marty! We're happy our team could go above and beyond to help you out and keep your Toyota reliable. We'll see you in the shop next time!

December 16, 2021

Prompt service. The personnel was knowledgeable and explained everything so that we knew what was done. More

by b.e.CRAWFORD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Report | Print
Dec 27, 2021 -

Landers Toyota NWA responded

Thank you for leaving a review! We appreciate you choosing us for your service needs, and we're glad our team could explain everything that needed to be done in the shop. Give us a call if there is anything else we can help with!

December 16, 2021

Service side was excellent … If the sales side would learn to negotiate and act like they want to actually sell a car … they would earn more business from me. More

by jasonward1972
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Report | Print
Jan 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy to hear our service team could provide you with an excellent experience. We appreciate your feedback, and if you'd like to discuss any of your concerns, don't hesitate to reach out. Thanks!

December 16, 2021

Landers Toyota has been a good place to me so far. Thank you so much. More

by jazeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 07, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled our team has been good to work with and can help you out. If there is anything else we can help with, give us a call!

December 16, 2021

Excellent service was excellent and was completed in a timely manner. The facility was clean comfortable. More

by JANIEDARR
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Report | Print
Jan 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could help you in a timely manner, and we appreciate the feedback. We'll see you in the shop next time!

December 16, 2021

They are quick and do a good job. Our specialist was helpful with questions about getting better mileage and upholstery repair. More

by pamlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Dec 23, 2021 -

Landers Toyota NWA responded

We appreciate you choosing us for your service! Thank you for sharing your experience!

December 16, 2021

From tires to oil changes to spark plugs, they have done it all for us and have done a great job. I appreciate their honesty and would definitely recommend their services. More

by Josiah Dodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills
Report | Print
Dec 23, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you recommending our team, and we're glad they could provide you with a great overall experience. If there is anything else we can help with, let us know!

December 15, 2021

I really love this dealership. It is always clean and a pleasant experience. The staff is amazing and efficient. I trust my car is in good hands. More

by AGLENN2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills
Report | Print
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for the feedback! We appreciate you choosing us for your service needs, and we're glad our team could help you with your Toyota. We'll see you in the shop next time!

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