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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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December 09, 2021

Each trip I have made to the dealership for service has been very satisfactory. The attendants are very courteous and very helpful. More

by smitela56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills, Taylor Trailor, Mark Daniels
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad each trip to the shop has been satisfactory and our team continues to help you out. If there is anything else we can help with, give us a call!

December 09, 2021

I went for a oil change everything was fine but I’ve been getting multiple emails & text about giving Toyota a rating & doing a survey. 👍🏻 More

by NATHANPATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you taking the time to leave your feedback, and we hope to see you in the shop next time!

December 08, 2021

Landers Toyota NWA service is great, service specialists are very loyal to customers and work done simply superb and on time. Have been my car getting serviced from last 4 years. One instance when I went fo More

by Satyanarayana.Uddavarapu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Trailor, Johnny Guiterez, Mark Daniels, Jason Jones
Jan 07, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy our team can provide you with great service in a timely manner when you visit. Thank you for sharing your experience, and we'll see you in the shop next time!

December 08, 2021

Very rude customer service. Careless with the vehicle. Very little communication about progress of service. More

by FARRERD001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know. Don’t care. Can’t wait to get rid of this vehicle
Dec 23, 2021 -

Landers Toyota NWA responded

We’re concerned to hear about how you feel about your experience with our service team. We’d like to learn more about your experience. Please contact Shawn Wells at 479-845-5262 or via email at shawn.wells@landerscorp.com at your convenience.

December 08, 2021

Tim Doran is second to none. Great communication, great customer service. He goes above and beyond to ensure the customer is satisfied. More

by Eric Spahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Jan 07, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Tim could above and beyond to provide a great service with great communication. Thank you for leaving a review, and we'll see you in the shop next time!

December 08, 2021

Did what they said they would do. Met expectations. Very good dealership in Northwest Arkansas, More

by Ramona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Dec 17, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate doing business with you!

December 08, 2021

I had a great service was done on time didn’t have to wait 😊 will go back 👍 More

by HAURORA38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Dec 17, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We'll see you in the shop next time!

December 08, 2021

Landers service in Rogers is always knowledgeable and flexible. They have always got me in and quickly. Very friendly faces and I don’t take my Toyota elsewhere. More

by tim.mathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jan 07, 2022 -

Landers Toyota NWA responded

Thank you for sharing your experience with our service team! We're glad they can continually provide quick and efficient service while being knowledgeable and flexible. We appreciate you choosing us for your service needs! We'll see you in the shop next time.

December 07, 2021

They have been super patient dealing with my insurance co, superb quality for a great price! They make my routine check ups feel like a family trip to the store. More

by stevebrn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez
Dec 27, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could work with you, and we'll see you in the shop next time!

December 07, 2021

They explained everything before the service and gave a cost beforehand. They kept me updated with progress and when they found something that was not explained at the beginning they talked to me to explai More

by OHLEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Dec 17, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could keep you updated and explain all that needed to be done. We'll see you in the shop next time!

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