Landmark Dodge Chrysler Jeep

Bad engine, bad business! I bought a used Mazda from them and just a few months later the engine is blown. My mechanic said they had to know the condition. There's no way it we I bought a used Mazda from them and just a few months later the engine is blown. My mechanic said they had to know the condition. There's no way it went bad in that short of time. A used engine will cost almost as much as I paid for the car! Buyer beware! More

Ask for Ramon Cole Buying a used car is usually a big ordeal. We arrived on a hot afternoon, to look at some Chryslers that we found on line. It was a little confusing b Buying a used car is usually a big ordeal. We arrived on a hot afternoon, to look at some Chryslers that we found on line. It was a little confusing because there are three locations for Landmark. We. of course, found what we needed after going to the wrong two locations. Ramon was the first salesman we found, and he jumped out to help us. He was very professional and yet very personable. He didn't give us the big sales pitch or try to steer us to the most expensive car in the lot. He took us on a test drive and pointed out some of the many features of the car. We told him that we were shopping for our third Chrysler, told him what we expected to get for our trade-in. He treated us like old friends and did his best to meet our offer. He made the experience as painless as possible . I feel he treated us like he would like to be treated. Nice guy and easy to work with! More

Won't refund deposit I planned on purchasing a new Jeep. The salesman escorted me next door to the Commerce Bank ATM and asked me to withdrawal $100.00 for a deposit. Fina I planned on purchasing a new Jeep. The salesman escorted me next door to the Commerce Bank ATM and asked me to withdrawal $100.00 for a deposit. Financing on the car fell through, and the salesman stated I would get my deposit back. It was been 60 days and no refund. I have also contacted the salesman and Finance Manager and didn't get any returned calls. More

Landmark Dodge independence jeep We bought a used car from a super wonderful salesman. Had to have the car towed 9 months after purchasing back to the service center where our warrant We bought a used car from a super wonderful salesman. Had to have the car towed 9 months after purchasing back to the service center where our warranty would be affective. First they lost my car for two days then they mis diagnosed the problem then they said the warranty would cover up to $4000 (multiple times by multiple people told us that) then the owner said they were going to put a remanufactured engine in it. They said we were still going to owe $1800 after it was all said and done the service department is wrong and the warranty only covers $3000. We told them over and over we were not paying $1800. It sat for weeks in there lot then they finally said they were going to fix it. We go to pick it up with a used engine in it and still owe $1800. We never agreed we would pay. The owner Doug Fletcher decided to cuss out my husband today over this and calling my husband a liar. Very disrespectful and very unprofessional. Non of the service dept knows anything. The owner is not very smart either. He used the reasoning of the weather as to why my engine had metal shavings in it and needed a new one. More

Ask for Mason!! Mason was a professional, knowledgeable salesman and took great care of us. He didn't pressure us and was very helpful. Ryan was amazing in the financ Mason was a professional, knowledgeable salesman and took great care of us. He didn't pressure us and was very helpful. Ryan was amazing in the finance department as well, and I have never been through a more straight forward process while buying a car. More

Ask for Joe Miller! Excellent Service!! I truly cannot appreciate enough the service of Joe Miller at Landmark. He went the extra mile to insure that my husband and I were beyond satisfied w I truly cannot appreciate enough the service of Joe Miller at Landmark. He went the extra mile to insure that my husband and I were beyond satisfied with the buying process and the terms of the end purchase. I was most impressed with his knowledge, follow through, and patience though negotiations. You will be more than satisfied with the buying experience entrusted to Joe Miller and the entire staff at Landmark. Ask for Joe Miller!!! More

not sure how they stay open Tried to look into buying a car listed online. They couldn't figure out whether they still had it, whether it was sold, or how to get any information Tried to look into buying a car listed online. They couldn't figure out whether they still had it, whether it was sold, or how to get any information about the vehicle. Several calls, with promises of return calls with information, no follow-through. At least one employee confirmed the disarray at this dealership, but they were unapologetic in their incompetence. The price looked good, but I wouldn't trust them to do anything right. More

Friendly & helpful! I brought my jeep in for a oil change and was greeted by Scott Branstalter and Ernie Wilson. They got my jeep in quickly and were very helpful in answ I brought my jeep in for a oil change and was greeted by Scott Branstalter and Ernie Wilson. They got my jeep in quickly and were very helpful in answering questions that I had. Great service! More

Landmarks biggest fan I have purchased 2 trucks a car and even a camper from landmark. Every time I have purchased a vehicle from them everyone I dealt with was very nice a I have purchased 2 trucks a car and even a camper from landmark. Every time I have purchased a vehicle from them everyone I dealt with was very nice and helped me with everything I need and worked their butts off to get me the lowest rate possible. I will continue buying all of my vehicles from landmark. More