Landmark Ford

My experience at Landmark Ford was very positive and did not take all day. I did my research over the internet and was fortunate to find a quality car in my price range. I spent less than 2 hours from step not take all day. I did my research over the internet and was fortunate to find a quality car in my price range. I spent less than 2 hours from stepping foot onto the lot. I met Diane from internet sales, test drove a Hyundai Elantra GLS, filled out the paperwork and drove away! Thank you for a great experience as this was only my second time buying a car from a dealer. Dean More

I have bought 2 new vehicles in the last three months from Diane in the Internet Dept at Landmark Ford. She has been extremely helpful and made purchasing the vehicles a fun experience rather than a str from Diane in the Internet Dept at Landmark Ford. She has been extremely helpful and made purchasing the vehicles a fun experience rather than a stressful one. The first vehicle I bought was done under a time crunch and I was not available much. Diane helped me find the car I wanted and had all the paperwork ready to go. I spent no more than 1 hour in the dealership from test driving one day and signing paperwork a couple days later. For the other vehicle, I spent most of my day in the dealership with her trying to find the exact vehicle I wanted. She even helped to expedite the transaction so I could take advantage of incentives that were expiring that night. I would highly recomend the Landmark Dealership and Diane Pohl in the internet sales dept for your next vehicle purchase. Josh Komp More

This was a very good experience. We came in with no experience buying a small SUV and Berry showed us everything we needed to see. He took us on a very good test drive demonstrating how the vehicle co experience buying a small SUV and Berry showed us everything we needed to see. He took us on a very good test drive demonstrating how the vehicle could be expected to perform. When we left we had a much better idea of what we wanted and what the Ford Escape could give us. After two days of comparison shopping with Subaru, Toyota, and Honda we returned to the Escape and Landmark Ford. Here we met Butch and he also was very considerate and took us on yet another test drive to compare the 4 versus the 6 cylinder versions. We really would have liked to buy a Hybrid but the price was insane so we settled on the first car we drove with Berry. I think we'll be fine with it. My only criticism of the whole day was the time it took AFTER we said we'd buy the car. It took forever to get the paper work through, the car serviced etc. Finally, after all that was completed the actual paperwork signing went quickly and smoothly. More

The staff at Landmark was awesome and really made things easy for me to purchase my first vehicle. They made sure that I was able to keep my car payments low and set me up with the right car to live with i easy for me to purchase my first vehicle. They made sure that I was able to keep my car payments low and set me up with the right car to live with in my means. They even gave me cake before I left the lot with my vehicle. More

We went to the dealership on a Sunday for the express purpose of seeing how much room the Flex had. Tom Rayner was great through the entire process. While we didn't feel we were anywhere close to a purch purpose of seeing how much room the Flex had. Tom Rayner was great through the entire process. While we didn't feel we were anywhere close to a purchase decision and therefore didn't want to take up his time with a test drive, Tom was persuasive and my wife was subsequently very impressed with the Flex after initially being put off by its looks. Days later when we decided that we would buy the car, we were able to negotiate a satisfactory deal via e-mail. A visit to the dealership to put a deposit down got the build order started. The next visit was to contract and take delivery. This is not a "system house" where the lot lizard salesman works you hard and then turns you over to a "closer." No back and forth negotiating with "my manager." The entire process was pleasant and easy. Tom handled the entire process but for the actual contracting. I asked Tom for business cards so I could refer customers if the opportunity should arise. More

Scott Morgan was very professional and friendly. My wife and I were not pressured into buying a vehicle that we didn't want or need. Scott took the time to help us compare and look at all the possible choic and I were not pressured into buying a vehicle that we didn't want or need. Scott took the time to help us compare and look at all the possible choices that were available to us. We kept Scott working overtime on a Sunday evening, but he was so patient even when we asked some very detailed questions. He never tried to skirt around the hard questions, and worked with us to find a happy medium on the price of our trade-in. I would recommend Landmark, especially if the remainder of the sales staff is as friendly and professional as Scott Morgan. Thank you. More

This is a no pressure dealership! The sales staff is knowledgable, friendly, courteous and professional. These guys really know their business. We are repeat customers and wouldn't hesitate to return ne knowledgable, friendly, courteous and professional. These guys really know their business. We are repeat customers and wouldn't hesitate to return next time we need a vechicle. The drive from Salem is worth the trip. More

I bought my car over the phone and Diane spent time looking for the one I wanted and sent me detailed information getting all my paperwork together in a timely fashion. She also picked me up from the looking for the one I wanted and sent me detailed information getting all my paperwork together in a timely fashion. She also picked me up from the airport to go pick up my car, which was ready for me to go after signing the documents. More

My husband and I were very Happy with our experience at Landmark Ford. We bought a 2010 Explorer and was extremely happy with the deal they offered us. We tried other dealers and got the runaround. Land Landmark Ford. We bought a 2010 Explorer and was extremely happy with the deal they offered us. We tried other dealers and got the runaround. Landmark gave us a price and we were out of there in about an hour. Everyone was very friendly. We would definately come back to Landmark to purchase again. Kay and Karl Wade More

I had a very bad experience at Damerow Ford and had cancelled the deal. I was no longer even going to buy a car, let alone a Ford, I had such a bad taste in my mouth. On a whim we went to Landmark j cancelled the deal. I was no longer even going to buy a car, let alone a Ford, I had such a bad taste in my mouth. On a whim we went to Landmark just to see, as a friend had mentioned she bought her Fusion there, and she seemed happy with her experience. I was met at the door by a very pleasant salesperson, Evelyn. She answered my questions without telling a single untruth as far as I could tell! She found me my perfect car, got me a perfect price, and explained everything to my satisfaction. I was astounded by Bob the sales managers comfortable way of explaining my options, and then respecting my choices. I am now a very content owner of a Fusion Hybrid, in my color, with my options. As it is my midlife crisis car, I required a lot of options. Hopefully after the novelty wears off, I won't have to drive it so much, as the object is to save gas, which it does very well, except for the fact that I'm driving much more than ordinarily neccesary:-) More