331 Reviews of Landmark Honda - Service Center
HORRIBLE CUSTOMER SERVICE ! As a customer you want to feel welcomed and at this dealership you feel quite the opposite. They just want you in an out. I took my vehicle in for a r As a customer you want to feel welcomed and at this dealership you feel quite the opposite. They just want you in an out. I took my vehicle in for a recall repair and Jay Watson did not do his job as I asked what the process was he just said I dont know thats how it is and thats that. I asked to speak to the service manager and he backed up Jay and did not provide me with the information for MY car. I dont even know if my vehicle is safe to drive!!! I am currently at Brown's Arlington Honda and they have treated me with excellent customer service!! Maybe since im an older latina woman with a 2001 Honda Accord they feel that they can treat me differently. Little do they know I own 4 Honda's and this 2001 Accord is my baby since Ive have it for years !. More
Great Service I have bought two new cars and have had 100 percent of my maintenance done at Landmark Honda. Milton Cruz has been my service manager for over ten ye I have bought two new cars and have had 100 percent of my maintenance done at Landmark Honda. Milton Cruz has been my service manager for over ten years. He is completely dependable and courteous. I know I can count him to keep my cars running at their best. I would not consider going anywhere else for service or a new car. More
Maxwell ogbe This is a good person he give me good dell I happy with this dell And thanks for sale manager And finance manager This is my first time experienc This is a good person he give me good dell I happy with this dell And thanks for sale manager And finance manager This is my first time experience about the by car so over all I am excited I hope everything will be good More
Elite service! I have lived all over the United States and this is by far the best service department I have ever dealt with. Despite having a high volume of custome I have lived all over the United States and this is by far the best service department I have ever dealt with. Despite having a high volume of customers(probably a result of the great quality of service) I was quickly and efficiently processed for dropping my car off. Unlike other service shops, my service rep, Jay Wasserman, kept me informed as to my car's status. Awesome communication and customer service skills. I never had to call to find out the status of my car. Without getting into the details, it appeared there also was great communication and teamwork between the service reps and mechanics. The whole service staff was professional and friendly. Thanks Jay. P.S. the change in my cup holder when I dropped off the vehicle, was the same amount when I picked it up. More
New civic We were looking for an EX-L with Adeel and he did a very good job in helping us out. Landmark has the best cars & employees. We were looking for an EX-L with Adeel and he did a very good job in helping us out. Landmark has the best cars & employees. More
Superior service by Jenna Marvel. Jenna Marvel. provided excellent service and is undoubtedly the greatest asset to Landmark Honda. She is articulate, understanding, patient, and goes Jenna Marvel. provided excellent service and is undoubtedly the greatest asset to Landmark Honda. She is articulate, understanding, patient, and goes above and beyond to insure customer satisfaction and confidence in the entire service department. FIVE STARS FOR JENNA!! More
Service department is a scamer cabenit They will pretend that they change you engine oil but in reality they do not perform any job that is why your car mileages consumption goes up. Your c They will pretend that they change you engine oil but in reality they do not perform any job that is why your car mileages consumption goes up. Your car will take more gas because they do not do the required change oil. Run away as fast as you can. Also, they insisted to fix my car exhaust system because it is leaking according o their check(very fake and that how their scam works). I took the car to the next dealer ship close to them(I don't have to name it) and they check the car and said the car is in good condition and it has no leak no exhaust issues that THIS LANDMARK HONDA insist to fix. I understand that more you scam customers, more you make money and more you get rich. More
Cheaters, they fix one thing and damage three things Last week I took my car to this dealer to get an oil change. 30 min after I drove it, it stopped and my issurance company said if I latly did some eng Last week I took my car to this dealer to get an oil change. 30 min after I drove it, it stopped and my issurance company said if I latly did some engine work on it. I said no except I just changed its oil. Then, Geigo confirmed that my car alternator was in purpose damaged. Run run and don't skip any exit to 495 so you can go far far if you want your car to stay in good shape . More
bad customer service experience I went to Landmark Honda for oil change. Instead of fixing my car, they caused damage to it. I went back to speak with the manager. The manager was so I went to Landmark Honda for oil change. Instead of fixing my car, they caused damage to it. I went back to speak with the manager. The manager was so nasty person. He did not want to give me my money back. More
BEST HONDA DEALERSHIP - Marc I came to Landmark Honda for a scheduled maintenance. BRIAN took good care of me... great guy he is!! While waiting for my car, I stopped by at the fi I came to Landmark Honda for a scheduled maintenance. BRIAN took good care of me... great guy he is!! While waiting for my car, I stopped by at the finance department for refinancing options... xxxx yeah!!! JOSE, MARIA AND WALTA took good care of me... provided me with a better option. I ended up bringing home a new car. This is my second car with Landmark Honda, I've tried different dealerships in the past but I guess I've found my new home when it comes to cars. VERY SATISFIED with their service and how they deal with customers. More