HORRIBLE!!!! The worst location i’ve been to. They ran a diagnostics on my car and was supposed to call before doing maintenance. NEGATIVE. Got a call when the car was finished getting worked on WITHOUT MY CONSENT and the total was 422 for a battery! So i go to pick up the car on a monday, got a call that it had been broken into over the weekend and they had to wait on the window to get shipped in to repair. NO LOANER cars! And had to BEG for a rental! On top of MY FRUSTRATION the customer service in the SERVICE dept was HORRIFIC! DERRICK awful! A woman named Jenny i believe AWFUL! They were short, and snappy, EVERYTIME WE TALKED. Not just with me but even when I’ve had others call for me because I thought maybe I had come off as rude. Getting rid of this FORD ASAP. Awful, Honda here I come. Jack in the service dept was the only one who seemed helpful and sincere.