Langway Toyota of Newport

They strive to please Last week, after deciding to purchase a new Prius to replace my 2011 model, I visited Langway Toyota of Newport and was delighted to be listened to an Last week, after deciding to purchase a new Prius to replace my 2011 model, I visited Langway Toyota of Newport and was delighted to be listened to and not "sold" anything. I had had a not so great experience with another dealer in the State that morning and this was the exact opposite. Mike Carbone quickly brought me up to speed on the changes to the car since I bought mine 7 years ago and two hours later I had signed papers and picked up the car the next morning. Mr. Langway even came over to thank me for my purchase and introduced me to his darling 5 month old puppy Lexie. (Just go visit Lexie...you are worth it!) This was a seamless experience and I have a sweet new car that my husband loves as well. More

Awesome dealership After a recent bad experience from another local dealer. We spoke with Langway because my brother had purchased from them in the past. They were great After a recent bad experience from another local dealer. We spoke with Langway because my brother had purchased from them in the past. They were great. Everything was presented to us clearly and easily understood. It was affordable polite helpful efficient. I would totally take the trip over to bridge to speak with Bob or Jay or Kerri. You will be happy More

Shop at this dealer Amazing staff,sales,owner. The did everything to get us into vehicles that we could afford within our budget. I highly recommend this dealership to ev Amazing staff,sales,owner. The did everything to get us into vehicles that we could afford within our budget. I highly recommend this dealership to everyone. Best prices around. More

Stay clear dont waste your time or money here. They are all smiles at first but once the check clears they turn into monsters. Dont service your vehicle here eit dont waste your time or money here. They are all smiles at first but once the check clears they turn into monsters. Dont service your vehicle here either. the service manager is a know it all and if you have even the hint of auto knowlage he will dismiss you and degrade you because you aren't toyota certified. The warranties they promise aren't truly warranties. bumper to bumper you still have to pay for repairs. Been there 3 times for the same thing and "fixed" it. nope. the issue is still happening but if you take it anywhere but to them it voids this so called warranty. Dont bother asking to speak to the owner after the check clears either. he wont get the message somehow. He got your money so his care for you is gone. Moral of this is buy cars here if you have 0 knowlage of cars, dont care about warranties, want to waste time and money, and like to be treated great for a short time. you have been warned. More

Warranty issues This was a awful experience from the start. I knew it was to good to be true but I bought a warranty for $2100.00 because the financial rep told me it This was a awful experience from the start. I knew it was to good to be true but I bought a warranty for $2100.00 because the financial rep told me it included brakes and rotors, which it doesn’t. Also my warranty was coded wrong so it’s been sitting in a rejected status for over a year now. Many other issues. Tried to shake me down for more money after the deal was closed. Do yourself a favor and buy a Honda. More

Free is aways nice My car was in for some recall work, which was scheduled very quickly, completed in just the amount of time estimated, and, of course, free of charge. My car was in for some recall work, which was scheduled very quickly, completed in just the amount of time estimated, and, of course, free of charge. Both Jeff Soares and Scott Proeun were as professional, as prompt and as nice as I could ever have wished and I feel as though my new car and I are in very good hands. More

Good, if a bit pricey. Service was friendly, informative, and quick - completed well short of estimated wait time. A bit pricey, but that's to be expected at a brand dealers Service was friendly, informative, and quick - completed well short of estimated wait time. A bit pricey, but that's to be expected at a brand dealership. More

Safety Inspection Went in for my safety inspection on my Toyota Corolla and discovered there was a recent software recall on it. Instead of having me reschedule a maint Went in for my safety inspection on my Toyota Corolla and discovered there was a recent software recall on it. Instead of having me reschedule a maintenance time they were able to take the extra hour to complete the recall, even though I was only there for a 30 minute inspection. Every time I have called Langway Toyota they always have been able to get me in that same day or the next and always have fresh brewed Starbucks coffee and donuts in the waiting room, which also has a large tv screen and free wi-fi. More

routine maintenence Excellent service dept. in and out quick and easy. Comfortable waiting area, friendly and courteous staff. Easy to make appt. online. was taken immedi Excellent service dept. in and out quick and easy. Comfortable waiting area, friendly and courteous staff. Easy to make appt. online. was taken immediately and on my way shortly thereafter. More

Excellent experience Servicing car was seamless. Experienced a friendly staff, inviting waiting area, like the multipoint inspection evaluating tires, battery and brakes Servicing car was seamless. Experienced a friendly staff, inviting waiting area, like the multipoint inspection evaluating tires, battery and brakes among other checks. Helps to keep a check on wearing parts in car. Love my camry More