
Langway Toyota of Newport
Middletown, RI
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532 Reviews of Langway Toyota of Newport
Stay away from this dealership! I purchased a 2018 Toyota Camry. I was told my payments would be a specific amount, when I went to take delivery of the vehicle the sales manager told I purchased a 2018 Toyota Camry. I was told my payments would be a specific amount, when I went to take delivery of the vehicle the sales manager told me he made a mistake and the payment would be higher. I then waited nearly an hour to meet with the Finance Manager (Peter); another nightmare! He secured an auto loan for me at 7.99% interest rate (my credit score was 830). Two weeks later when I received my registration, I noticed the amount paid was less than the dealership charged me. When I called and questioned the Finance manager he made up a number excuses. I contacted the owner of the dealership and ended up getting a refund for the difference paid. I would not trust this dealership at all and will never return there for service or a future purchase. “Buyer beware!” More
Great experience Just bought a 2018 Tacoma and love it! My buying experience at Langway was all around positive. From being greeted by Jim Langway to my sales guy Ja Just bought a 2018 Tacoma and love it! My buying experience at Langway was all around positive. From being greeted by Jim Langway to my sales guy Jay Weir to the whole ataff, it was all friendly, knowledgeable and comfortable. Thank you all! More
excellent service Scott is always very personable, patient, and knowledgeable. Service is always excellent and accomplished in a timey manner. Courtesy van always acco Scott is always very personable, patient, and knowledgeable. Service is always excellent and accomplished in a timey manner. Courtesy van always accommodating. Highly recommend this dealer. More
20K service Excellent service department, friendly atmosphere and casual waiting area. I would highly recommend this dealership. Plan on using them for all future Excellent service department, friendly atmosphere and casual waiting area. I would highly recommend this dealership. Plan on using them for all future purchases. Very knowledgeable staff. More
Inspection & maintenance. Prices for the requested work to be done were given at time of check in. When finished there were no surprise add ons and the work was completed in an Prices for the requested work to be done were given at time of check in. When finished there were no surprise add ons and the work was completed in an extremely efficient manner. More
peter silva was excellent and accomadating as usual I was extremely satisfied in all aspects of my experience at langway and will continue to have them be my car buying and service center I was extremely satisfied in all aspects of my experience at langway and will continue to have them be my car buying and service center More
Best Service, Best People! I have been a steady client for over ten years. There are not enough stars to rate the flawless care and attention given each and every time. The reps I have been a steady client for over ten years. There are not enough stars to rate the flawless care and attention given each and every time. The reps are patient and explain all necessary details, and they recommend always based on safety and long-term care of the car, never being "pushy." I cannot say enough good about the team of service professionals, who treat all as family. Jeff Soares is a most amazing leader, and his rapport with his team is so impressive, which inspires even more confidence in the customer. I have worked mostly with Adam, Peter , and Jeff directly, but I have no doubt that all are as knowledgeable and caring. Well done, all, and special thanks always to Jeff. More
Great Service As usual great service. I always am confident that Langway Toyota will repair my car in a timely and affordable manner. Adam Monteiro always explain As usual great service. I always am confident that Langway Toyota will repair my car in a timely and affordable manner. Adam Monteiro always explains clearly to me what the issues is and gives me options so I can make the right choice on repairs. More
Professionals These people are true professionals! Would not entertain the thought of going elsewhere! I feel at ease here, Never ever feel pressured. Always a frie These people are true professionals! Would not entertain the thought of going elsewhere! I feel at ease here, Never ever feel pressured. Always a friendly environment! More
Very Professional Your Master Technician, James Springett is one of the best technicians to have worked on my Rav 4. I'm 74 years old so I have worked with a lot of tec Your Master Technician, James Springett is one of the best technicians to have worked on my Rav 4. I'm 74 years old so I have worked with a lot of techs over the years. I trust that when Jim is working on my 10 year old Rav, the work will be done correctly the first time. He always takes the time to speak with me after the job is completed making certain that I understand what he did and why he did it. Hang on to him - he's the best!! More