Langway Toyota of Newport

Drove over and Hour for this Dealership I drove over an hour to purchase my car here. While I have many Toyota dealerships in my area they have very poor customer service. Langway Toyota was I drove over an hour to purchase my car here. While I have many Toyota dealerships in my area they have very poor customer service. Langway Toyota was amazing and the long trip was well worth it. Their customer service is incredible. I purchased a used Prius and they sat in the car for over an hour with me, explaining all of the features, how to get the best gas mileage, and even set up my phone. It was also so easy to speak about financing and they even helped me with insurance. I will never buy a car anywhere else!! More

No hassles Met by Peter Silva when I dropped my car off at 8am for lube-oil/filter change, state inspection, tire rotation, new battery & brake system flush. I w Met by Peter Silva when I dropped my car off at 8am for lube-oil/filter change, state inspection, tire rotation, new battery & brake system flush. I was in and out in just a few minutes. I received a call from Peter about having a bad battery and to inquire if I wanted to buy a new one. I did. I received a call at approximately 11am that the car was ready to be picked up. Again, I was in and out in a matter of minutes. The employees that I dealt with, Peter Silva and Scott Proeun, were very pleasant and courteous and the car wash and interior cleaning was a very nice touch to the whole experience. I would definitely recommend this service center. More

Pleasant Comfortable wait time; courteous & pleasant service. Nice waiting area with coffee and donuts. Peter was nice enough to store a small bag for me wh Comfortable wait time; courteous & pleasant service. Nice waiting area with coffee and donuts. Peter was nice enough to store a small bag for me while i went shopping across the street. Thank you, Peter. More

New Car Satisfied Customer I purchased a new 2018 Camry XSE V6 from Langway at the end of March. I was totally satisfied with the buying process. My sales person, Bob DeMagistri I purchased a new 2018 Camry XSE V6 from Langway at the end of March. I was totally satisfied with the buying process. My sales person, Bob DeMagistris, was extremely helpful and low pressure. Kevin Ward, General Manager, was very fair during price negotiations relative to my USAA buyer status and the vehicles I traded in. I was very pleased with the entire buying process and was treated fairly throughout. At delivery, minor vehicle discrepancies were dealt with promptly and to my satisfaction. I intend to have all maintenance performed at Langway Toyota of Newport and would buy my next new car from them without any hesitations. Overall a good experience and excellent team effort. More

clean neat well organized The atmosphere in the building is that a TEAM attitude exists which is refreshing. The service team especially Scott who was clearly in a great deal The atmosphere in the building is that a TEAM attitude exists which is refreshing. The service team especially Scott who was clearly in a great deal of pain but somehow still at work on his feet. Pretty remarkable really Adam was and is always most accommodating. The mechanic was efficient and kind to answer questions(didn't get his name sorry) My first Toyota not my last from Langway! More

No appointment I drove in around 12:30 pm and asked if I needed a appointment for oil change ? The service advisor got me in and back out in less than 45 min. They I drove in around 12:30 pm and asked if I needed a appointment for oil change ? The service advisor got me in and back out in less than 45 min. They also rotated my tires like I requested. Glad that I bought my truck there!!! More

Great local dealership I was shopping for a pre-owned Toyota certified RAV4. Visited Langway Toyota and several other big name dealerships in the area. I found Langway gave I was shopping for a pre-owned Toyota certified RAV4. Visited Langway Toyota and several other big name dealerships in the area. I found Langway gave me an excellent deal. Better than the big name high volume dealerships. The salesman, Mitch Carter, was excellent. Very informative, personable and absolutely no pressure. The owner. Jim Langway, came out to greet me which never happened at any other dealership. I had one small problem after I purchased the car and they were very responsive in resolving the issue. So, it's great to deal with a local business here on the island and with a staff that treats you like good friend. Highly recommend this dealership for price and excellent treatment. More

experience Outstanding dealership. The staff and the owner Jim took excellent care of me. I would recommend them to everyone. I didn't think it was so easy to pu Outstanding dealership. The staff and the owner Jim took excellent care of me. I would recommend them to everyone. I didn't think it was so easy to purchase a new vehicle. Top of list to go back. Thanks Langway Toyota. More

Scott had a flat tire on my iM repaired Scott was very helpful. He immediately had my car brought into service and a flat tire was repaired and my car was washed. I waited for the car at T Scott was very helpful. He immediately had my car brought into service and a flat tire was repaired and my car was washed. I waited for the car at Toyota and really enjoyed a cup of cocoa provided by your machine. Thoughtful More

Great buying experience After several hours of online research we were still undecided as to purchasing a 2018 Highlander LE, LE PLUS, or RAV4. When entering the Langway sho After several hours of online research we were still undecided as to purchasing a 2018 Highlander LE, LE PLUS, or RAV4. When entering the Langway showroom we were fortunate to meet Mitch Carter, a very knowledgeable, no pressure, friendly, patient, and sincere sales consultant who explained in detail the various basic and hi-tech features of each car, then let us test ride all three. He answered all our questions and addressed our every concern. We chose the LE PLUS for the quiet ride and the extra features that met our needs. The price was already discounted from the MSRP but we were able to negotiate down a little bit more. Mitch saw to it that everything was handled by Langway personnel - sale, prep, loan application, auto insurance change, and registration. They did it all. They even topped off the fuel and touched up a tiny scratch on the door. Best of all I didn't have to stand in line at the DMV! Although the new car buying process took several hours, we were able to relax in the comfortable waiting room with complimentary coffee, water, donuts, TV, and wireless. Our thanks to Mitch, Jay, Kevin, Peter, Jim, the service technician, and the "key man" working the lot, for their great service, and making our new-car buying a smooth and enjoyable experience. More