
Langway Toyota of Newport
Middletown, RI
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532 Reviews of Langway Toyota of Newport
Pleasant Comfortable wait time; courteous & pleasant service. Nice waiting area with coffee and donuts. Peter was nice enough to store a small bag for me wh Comfortable wait time; courteous & pleasant service. Nice waiting area with coffee and donuts. Peter was nice enough to store a small bag for me while i went shopping across the street. Thank you, Peter. More
New Car Satisfied Customer I purchased a new 2018 Camry XSE V6 from Langway at the end of March. I was totally satisfied with the buying process. My sales person, Bob DeMagistri I purchased a new 2018 Camry XSE V6 from Langway at the end of March. I was totally satisfied with the buying process. My sales person, Bob DeMagistris, was extremely helpful and low pressure. Kevin Ward, General Manager, was very fair during price negotiations relative to my USAA buyer status and the vehicles I traded in. I was very pleased with the entire buying process and was treated fairly throughout. At delivery, minor vehicle discrepancies were dealt with promptly and to my satisfaction. I intend to have all maintenance performed at Langway Toyota of Newport and would buy my next new car from them without any hesitations. Overall a good experience and excellent team effort. More
clean neat well organized The atmosphere in the building is that a TEAM attitude exists which is refreshing. The service team especially Scott who was clearly in a great deal The atmosphere in the building is that a TEAM attitude exists which is refreshing. The service team especially Scott who was clearly in a great deal of pain but somehow still at work on his feet. Pretty remarkable really Adam was and is always most accommodating. The mechanic was efficient and kind to answer questions(didn't get his name sorry) My first Toyota not my last from Langway! More
No appointment I drove in around 12:30 pm and asked if I needed a appointment for oil change ? The service advisor got me in and back out in less than 45 min. They I drove in around 12:30 pm and asked if I needed a appointment for oil change ? The service advisor got me in and back out in less than 45 min. They also rotated my tires like I requested. Glad that I bought my truck there!!! More
Great local dealership I was shopping for a pre-owned Toyota certified RAV4. Visited Langway Toyota and several other big name dealerships in the area. I found Langway gave I was shopping for a pre-owned Toyota certified RAV4. Visited Langway Toyota and several other big name dealerships in the area. I found Langway gave me an excellent deal. Better than the big name high volume dealerships. The salesman, Mitch Carter, was excellent. Very informative, personable and absolutely no pressure. The owner. Jim Langway, came out to greet me which never happened at any other dealership. I had one small problem after I purchased the car and they were very responsive in resolving the issue. So, it's great to deal with a local business here on the island and with a staff that treats you like good friend. Highly recommend this dealership for price and excellent treatment. More
experience Outstanding dealership. The staff and the owner Jim took excellent care of me. I would recommend them to everyone. I didn't think it was so easy to pu Outstanding dealership. The staff and the owner Jim took excellent care of me. I would recommend them to everyone. I didn't think it was so easy to purchase a new vehicle. Top of list to go back. Thanks Langway Toyota. More
Scott had a flat tire on my iM repaired Scott was very helpful. He immediately had my car brought into service and a flat tire was repaired and my car was washed. I waited for the car at T Scott was very helpful. He immediately had my car brought into service and a flat tire was repaired and my car was washed. I waited for the car at Toyota and really enjoyed a cup of cocoa provided by your machine. Thoughtful More
Great buying experience After several hours of online research we were still undecided as to purchasing a 2018 Highlander LE, LE PLUS, or RAV4. When entering the Langway sho After several hours of online research we were still undecided as to purchasing a 2018 Highlander LE, LE PLUS, or RAV4. When entering the Langway showroom we were fortunate to meet Mitch Carter, a very knowledgeable, no pressure, friendly, patient, and sincere sales consultant who explained in detail the various basic and hi-tech features of each car, then let us test ride all three. He answered all our questions and addressed our every concern. We chose the LE PLUS for the quiet ride and the extra features that met our needs. The price was already discounted from the MSRP but we were able to negotiate down a little bit more. Mitch saw to it that everything was handled by Langway personnel - sale, prep, loan application, auto insurance change, and registration. They did it all. They even topped off the fuel and touched up a tiny scratch on the door. Best of all I didn't have to stand in line at the DMV! Although the new car buying process took several hours, we were able to relax in the comfortable waiting room with complimentary coffee, water, donuts, TV, and wireless. Our thanks to Mitch, Jay, Kevin, Peter, Jim, the service technician, and the "key man" working the lot, for their great service, and making our new-car buying a smooth and enjoyable experience. More
Always great service I've been taking my vehicles to this location for years and have always had a great experience. Everyone is friendly, polite, upbeat and helpful. I wo I've been taking my vehicles to this location for years and have always had a great experience. Everyone is friendly, polite, upbeat and helpful. I would definitely recommend their service department to anyone with a Toyota or Scion. More
Good job fellows Toyota of Newport has changed their name thru the years, However I have stayed a satisfied customer. What ever name they are under their service staff Toyota of Newport has changed their name thru the years, However I have stayed a satisfied customer. What ever name they are under their service staff has always treated me as a valued family member. The sales staff is also top shelf. When I do descried to trade in my 2007 Camry I be at their door. More