Langway Toyota of Newport

New lease Went to arrange to purchase my leased vehicle which was set to expire in a couple of months. I was purchasing the vehicle because i was substantially Went to arrange to purchase my leased vehicle which was set to expire in a couple of months. I was purchasing the vehicle because i was substantially over my allowed mileage and could not afford to pay for the overage. I spoke with the owner Jim Langway who i had met a couple of times before at the dealership who always remembered me and my name. Jim had asked what i was there for and i explained the situation and he asked if he himself could run some numbers to try to get me into a new car. Well he waved his magic wand and made the overage costs go away and got me into a new lease for about what i was paying currently. John Weidenfeller was my sales consultant that guided me through the rest of the process which was quick and extremely easy John was extremely helpful, friendly, and attentive with phenomenal customer service skills More

Had tire replaced Good experience, however trash was left in my cup holder, not professional what so ever. Service was good on the other hand no complaints on the work Good experience, however trash was left in my cup holder, not professional what so ever. Service was good on the other hand no complaints on the work More

All went well and I was accomodated in no time. The detail wax job was not done well as there were areas which were missed out on when I inspected the car on my return home. The detail wax job was not done well as there were areas which were missed out on when I inspected the car on my return home. More

Possibly best price in the state of RI Spent all day and got frustrated with length of the process but in the end the salesperson Javier Cortez honesty, humbleness and level of knowledge ma Spent all day and got frustrated with length of the process but in the end the salesperson Javier Cortez honesty, humbleness and level of knowledge made the process better and opened our eyes to what we needed. On top of all he was able to get us what in my opinion is the best deal for all the dealers we looked at in the state of RI. Semper Fi More

In... had a cup of coffee...work done...out! I was greeted at the service center, explained as to what would be done and now long it would take. I grabbed a cup of coffee in the waiting area. Les I was greeted at the service center, explained as to what would be done and now long it would take. I grabbed a cup of coffee in the waiting area. Less than an hour later Ivan vame for me, went over what was done and walked me out to my car. More

40K Service They were ready for our car upon arrival. It was a quick check-in and service, All personnel were very professional. Clean waiting area coffee and s They were ready for our car upon arrival. It was a quick check-in and service, All personnel were very professional. Clean waiting area coffee and snacks. More

Service Ivan did a great job yesterday taking care of me and my Toyota Tundra during its 5k mile service checkup. Can't recommend this guy enough. Ivan did a great job yesterday taking care of me and my Toyota Tundra during its 5k mile service checkup. Can't recommend this guy enough. More

We purchased a new car in August from John Weidenfeller. John was a gentlemen and very knowledgeable in all areas. Our new car was ready and waiting for us the when we went down to pick it up. He had a per John was a gentlemen and very knowledgeable in all areas. Our new car was ready and waiting for us the when we went down to pick it up. He had a person there to go over all the features of the new car to our satisfaction. We have been dealing with this Toyota place for many, many years and always feel comfortable in the dealership. Thank you John for all your help. More

Convenience counts The dealership makes transactions convenient for its customers by providing a comfortable waiting area (with free coffee and donuts) or providing a sh The dealership makes transactions convenient for its customers by providing a comfortable waiting area (with free coffee and donuts) or providing a shuttle service to take them to and from their homes or places of business while the work is being done. More

DONT BUY AT LANGWAY !!!!!!!! The owner James Langway is the biggest LIAR AND UNCARING person I've ever met in my life!!!! He must train all his employees to act like him !! I was The owner James Langway is the biggest LIAR AND UNCARING person I've ever met in my life!!!! He must train all his employees to act like him !! I was referred to Langway Toyota by a good friend he told me to ask for either nick or Keith, after I get there I find out that neither of them work there anymore . Well that's ok people move on so I worked with a guy named Kevin WHO BY THE WAY IS CLUELESS!! he completely ignored what I was saying and hands me off to a sales professional (Jim) NO knowledge of the product at ALL. but I still stayed and listened to what he had to say BUT after listening to the way the OWNER AND THE OTHER 'MANAGEMENT" was speaking about people I was appalled !! Cursing loud enough for CUSTOMERS to hear that's just so unprofessional !!!!! as I was leaving I looked right at MR. LANGWAY as he was telling the sales person F... HIM move on !! I STRONGLY RECOMMEND THAT NO ONE BUYS AT LANGWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More