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Largo Honda - Service Center

Florida City, FL

4.7
3,813 Reviews

3,813 Reviews of Largo Honda - Service Center

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November 22, 2021

The best customer service you can get in a dealer, friendly and honest staff. Ozzie has been my service adviser for many years, great guy always willing to help. More

by MELISITA007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Jimenez
Nov 22, 2021 -

Largo Honda responded

Melista, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ozzie does for Largo Honda and our customers. Hope to see you again soon! Sincerely, Aric Gasper, GM agasper@largohonda.com

November 22, 2021

I always receive great service here and they always get me in and out as fast as possible. More

by ONOVEMBERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Largo Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Largo Honda's Service Department. Sincerely, Aric Gasper, GM agasper@largohonda.com

November 22, 2021

My Honda home for way to many years now. Nothing but the best. They get great reviews from me because they deserve it More

by ANA_BENARDOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Schand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Casanova, John Foresman
Nov 22, 2021 -

Largo Honda responded

We really appreciate your feedback, Ana. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Aric Gasper, GM agasper@largohonda.com

November 21, 2021

James was great, he was able to help me the issue I was having with my 2021 passport. More

by SHANNONB5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Largo Honda responded

Thank you so much for taking the time to write such great feedback, Shannon. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that James was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Aric Gasper, GM agasper@largohonda.com

November 20, 2021

I bought a car from them last month. I took it back a week later for a minor warranty issue. They did not want to honor their own 6 month/6000 mile warranty. They told me to take the car to the local Jee More

by Captparacasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Patrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Foresman, Rob Torres
Nov 22, 2021 -

Largo Honda responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Aric Gasper, GM agasper@largohonda.com

Nov 22, 2021 -

Captparacasey responded

Unfortunately I have to drive the car to my wife in Nevada next week. But if your service department is open over Thanksgiving, I'll drop it off to you. I'll need a loaner, though. Im working the fire station on Thanksgiving and that Saturday/Sunday. I'll need it repaired by monday night.

November 20, 2021

The worst customer service. They are not tolerant of a customer's request. Poor post-sale service. More

by CESARGUEVARA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michel Morales
Nov 22, 2021 -

Largo Honda responded

Thank you for your feedback, Cesar. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Aric Gasper, GM agasper@largohonda.com

November 19, 2021

A1 amazing service!! Everyone was nice, friendly, attentive, and super helpful. I have been going to south motors since I bought the car in 09 because I thought I had too. Once I found out I could go More

by dnunezpbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Campos-Navarro, Julio Perez
Nov 19, 2021 -

Largo Honda responded

Thank you for the feedback! We are happy to hear about your positive experience at Largo Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Aric Gasper, GM agasper@largohonda.com

November 19, 2021

I paid 1350.00 in advance for a part that someone was supposed to call me to let me know when it would be in. No one has ever called. I called them and no one has called me back. More

by Obrieninteriors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t believe my service person is on this list
Nov 19, 2021 -

Largo Honda responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aric Gasper, GM agasper@largohonda.com

November 19, 2021

The work On my car was done within a couple of hours, Got in and out fast. Good job More

by MARY.KEATON1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Jimenez
Nov 22, 2021 -

Largo Honda responded

Mary, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Aric Gasper, GM agasper@largohonda.com

Nov 23, 2021 -

MARY.KEATON1952 responded

Thank u all so much. Sincerely, Mary Keaton

November 19, 2021

James is pleasant and wonderful. Excellent customer service from the moment I arrived and until I departed. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Largo Honda responded

Hi Jessica, and thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Aric Gasper, GM agasper@largohonda.com

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