Larry H. Miller American Toyota Albuquerque

Excellent Service Easy appointment and great technicians, and my service advisor Mel Rosas is very competent, prompt, caring, and very professional. I highly recommen Easy appointment and great technicians, and my service advisor Mel Rosas is very competent, prompt, caring, and very professional. I highly recommend American Toyota dealership service. More

Fast, friendly, caring I’ve bought my car at American Toyota and they have serviced my car since 2016. They have always taken good care of me! They are fast and friendly and I’ve bought my car at American Toyota and they have serviced my car since 2016. They have always taken good care of me! They are fast and friendly and very professional. More

Great service, fast and professional I bought a new Camry and have had excellent service every time. Easy appointment schedule and great technicians, service advisors are very competent. I bought a new Camry and have had excellent service every time. Easy appointment schedule and great technicians, service advisors are very competent. I recommend this dealership for Toyota cars and trucks. LM More

Quick and professional Performed the service I asked for. Provided the service needs for my next visit. Very personable and professional. Todd Castle has always provided Performed the service I asked for. Provided the service needs for my next visit. Very personable and professional. Todd Castle has always provided me with realistic and timely service. He is a great example of the quality service at this dealership. More

Oil change Purchasing three oil changes in advance is not that much of a good deal because you still have to wait to get an appointment to get your oil changed Purchasing three oil changes in advance is not that much of a good deal because you still have to wait to get an appointment to get your oil changed and most of us do not have the luxury of having that much time to wait on a vehicle Just to get the oil changed More

Service maintenance scheduling failure Called over two weeks ago for appointment. A advisor said needed sensor not in stock. Said would order part and call me back to make appointment. Ove Called over two weeks ago for appointment. A advisor said needed sensor not in stock. Said would order part and call me back to make appointment. Over week later, no call, no appointment. Called back and new scheduler said no sensor was ordered and nothing done. This time set me up for appointment and ordered sensor. I lost two weeks waiting for appointment. First scheduler dropped the ball and they didn’t rotate my tires because they had no deep socket to remove tires. Robert. More

Oil change Came home from having my oil changed in my tundra and noticed oil dripping from the bottom of my truck on my driveway. I called and they sent a coup Came home from having my oil changed in my tundra and noticed oil dripping from the bottom of my truck on my driveway. I called and they sent a couple of texts over to take a look at it and they think the oil was just spilled when oil was being put into the engine. I do have oil on my engine and underneath on the frame that was leaking down. My engine was void of all oil on the engine and frame before the oil change. More

Service for 2019 Highlander Great service experience. They even rotated my tires which saved me a lot of time as I was going to do that after I left the dealership. Great custome Great service experience. They even rotated my tires which saved me a lot of time as I was going to do that after I left the dealership. Great customer waiting area. Very relaxing feel. More

Adrian is super at American Toyota Adrian has been my go-to maintenance interface at American Toyota for several years. This past 5K checkup/oil change was typical: efficient and thorou Adrian has been my go-to maintenance interface at American Toyota for several years. This past 5K checkup/oil change was typical: efficient and thoroughly professional. When some extra items needed service, he thoroughly explained what was required and my options. I never have any doubts about his work and oversight to all service to both my cars (RAV4 and Venza).. I'll keep returning because I know it'll be done right. More

Joe Kennedy was professional and helpful. This was my 5th Toyotacare service visit + one visit for paint repair. All appointments were timely and Joe Kennedy was a helpful advisor. It is VERY This was my 5th Toyotacare service visit + one visit for paint repair. All appointments were timely and Joe Kennedy was a helpful advisor. It is VERY easy to arrange a ride while the vehicle is in the shop. The paint specialist did a wonderful job. More