
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Super Helpful staff!! Comfy waiting area! Great Job! The facility was clean and had great waiting area with flat screen TVs, comfy chairs, charging stations , and refreshments. Although they were busy th The facility was clean and had great waiting area with flat screen TVs, comfy chairs, charging stations , and refreshments. Although they were busy they completed the oil change quickly and my service rep was awesome!! Thank you Eli Nevarez and Toyota !!! More
Great service Best service I ever had. John was there from the moment we decided to get a Toyota he was very knowledgeable and helpful. Brandon was also great in Best service I ever had. John was there from the moment we decided to get a Toyota he was very knowledgeable and helpful. Brandon was also great in finance explained everything. More
Very positive buying experience!!! As soon as we got off our vehicle, Keven greeted us with a smile making us feel welcomed. He showed us the car we had gone to see and took us on a roa As soon as we got off our vehicle, Keven greeted us with a smile making us feel welcomed. He showed us the car we had gone to see and took us on a road test. John Brummett took over and we got to talk numbers. He was very understanding about our budget and did everything within his power to satisfy our petition without giving the store away. I truly recommend this dealership as well as John and Keven. They are very professional and friendly. More
Quality Salesman We were so happy with the service that John extended when we bought our truck in December that we asked for him this time. He was very knowledgeable, We were so happy with the service that John extended when we bought our truck in December that we asked for him this time. He was very knowledgeable, honest and very patient with me. After my accident I was getting around quite slowly and he slowed down to keep pace with me. He made be feel very valued. He worked with us to get the best deal possible. He offered to set an appointment at a later time to go over my new vehicle features, a time when I feel better. Hiram Herrera worked with us on the financial paperwork. The process was smooth and quick. More
Best car purchase that we can remember We returned a leased vehicle and leased another this past weekend. Our experience with Brenda our sales lady was totally outstanding and most pleasant We returned a leased vehicle and leased another this past weekend. Our experience with Brenda our sales lady was totally outstanding and most pleasant. It just wasn't a business transaction as it was building a relationship with her. Amazing personality, knowledgeable, caring, honest, and open. We are extremely pleased with the entire process and grateful to have had Brenda as our sales agent. We also had the pleasure of dealing with Michelle the sales manager and Jessica the finance associate. We can not say enough about all three of these ladies of exceptional quality. They were a team that made this vehicle purchase more than what it was. We thank you. More
Friendly Helpful DAVID ONUSKA was very professional and knowledgeable. I am really happy with my 4Runner. I absolutely love my 4Runner it has everything I wanted th DAVID ONUSKA was very professional and knowledgeable. I am really happy with my 4Runner. I absolutely love my 4Runner it has everything I wanted the 3rd row to fit all my grandchildren. He went over the inside basic functions. He setup the blue tooth to my phone and was kind enough to let my favorite radio stations. Went over the navigation system and audio sustem. Thank you, David! More
Very Professional & very comfortable Everyone at the dealership was courteous helpful. As a woman purchasing a vehicle I appreciated being treated as a knowledgeable customer, not someone Everyone at the dealership was courteous helpful. As a woman purchasing a vehicle I appreciated being treated as a knowledgeable customer, not someone who needed to be educated or was an easy target. Daniel was the combination of customer service that you want- professional and knowledgeable and able to put you at ease. Both Daniel and John did a great job keeping me informed of each step; there were no high pressure sales tactics, and I ultimately drove away in the SUV I wanted. More
ABQ American Toyota Quick and professional Service for Scheduled Maintenance Visit...very personable with great Customer Service !! Would certainly Recommend, and will de Quick and professional Service for Scheduled Maintenance Visit...very personable with great Customer Service !! Would certainly Recommend, and will definitely return for future Maintenance Visits More
Best car buying experience I have had at a dealership Very professional and helpful staff. No pressure. Took the time to answer my questions. I received a fair trade on my used vehicle. Provided a very Very professional and helpful staff. No pressure. Took the time to answer my questions. I received a fair trade on my used vehicle. Provided a very thorough review of the new vehicle I purchased. More
Quick and honest I recently went to this dealership looking to buy my first car. Me and my family were expecting a totally different experience then what we had. John I recently went to this dealership looking to buy my first car. Me and my family were expecting a totally different experience then what we had. John was so honest about price, car, and deal; we felt that we were being led in the right direction of what I wanted and what I could afford. The care that I ended up is amazing and at a price that was fair to me. John made it quick and easy to come to a good price and didn't beat around the bush. Very good dealer and I will recommend! More