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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.1
1,819 Reviews
Call Dealership (505) 823-4440
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5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,819 reviews

April 10, 2024

This was a much better experience for me. They were quick and efficient and gave me the service free to help make up for last time. Willard was my advisor. He was great. More

by Harry_99508HLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wiilard
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April 09, 2024

Everyone is friendly and service was thorough and everything was covered and given to me on a print out. More

by reggiem656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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April 09, 2024

Angel communicates very well! A lost art. Remember when it was normal to communicate rather than hiding or having machines take care of it? She’s awesome More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Santos
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April 09, 2024

Thank you Mariah Lucero (and Tech) and Andy Vigil for the great service on my truck. Even though there was a minor issue after the initial service, they quickly resolved it. I’ve relied on LHM American Toyot More

by ktheseller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Lucero, Andy Vigil
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April 09, 2024

Set an appointment for an oil change and tire rotation at 1230 pm. Showed up at 1210, didn’t receive a call that my service had been completed until 3 hours later. 3 hours for an oil change and tire rotation More

by Gmsena129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with sales department
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April 08, 2024

Not satisfied with the service here could be much better. I will be going to Santa Fe Toyota in the future. More

by Ra10ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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April 07, 2024

A good dealership with a good staff. The time it takes to get the job done with your vehicle is fair More

by peter.photo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvis Aragon
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April 06, 2024

Viviana was very polite and even drove my car around at the end of the appointment so I didn’t have to walk to it with my sleeping child. More

by KC
Recommend Dealer
Yes
Employees Worked With
Viviana
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April 06, 2024

5.5 hours for an oil change and tire rotation. Stay away!!!!! Has happened 2 times w/in the last 5 service visits. Unacceptable and they are unapologetic. They do not believe in common courtesy, let al More

by KC
Recommend Dealer
No
Employees Worked With
Andrew
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Apr 27, 2024 -

Larry H. Miller American Toyota Albuquerque responded

KC, waiting over five hours for standard maintenance is certainly not our norm, and I apologize for the repeated inconvenience. We value your time and patronage, and I’d like to discuss how we can provide you with the service you deserve. Phil Saunders, General Manager, 505-998-0165

April 05, 2024

Quick and efficient and very courteous when I pulled in to the service area to drop my 4-Runner off. More

by TTydings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know. Valet in service area
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