
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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John Brummett Outstanding buying experience! John and staff are very knowledgeable and helpful. I would recommend him and the dealership over any with which I've Outstanding buying experience! John and staff are very knowledgeable and helpful. I would recommend him and the dealership over any with which I've done business. More
My Purchase My wife and I both had a warm and comfortable experience at your dealership. Dante was the first to approach us and I politely brushed him off, he was My wife and I both had a warm and comfortable experience at your dealership. Dante was the first to approach us and I politely brushed him off, he was very respectful and said that he would be near if we had any questions. I was then approached by John Brummet. He got our attention and got us to discuss what we were looking for. We negotiated with John who is a very good salesperson and an asset to your dealership. Even though we didn’t close the deal that evening, John was still a gentleman to the end. My wife really liked him. She is a judge of great characters. John held his ground and was very informative as to why the dealership couldn’t go any lower in its price. He explained it for me and my wife to understand, without being condescending. Very respectful. Made us feel this dealership had some honest players. Don’t lose this guy. We were not considering to return, and were beginning to look at other alternatives, but the next day I received two calls from Godsey Tross, who turned us back around and back into the dealership. Now, if it were not for this person, (Godsey Tross), we would’ve gone down another route. He is responsible for us coming back in. He managed to convince me over the phone to come back in. He also is an asset to your dealership. He is very knowledgeable about your dealership and the vehicles you sell there. He stood with us throughout the final sale and prepped the vehicle for us and showed my wife and me all the functions of our new vehicle. So I saved the best for last. Your financial officer Mr. Brandan Ortiz. He went over the financial aspects of our purchase and more than all saved this sale from failing and actually made us walk away feeling like we just got a deal of a lifetime!!! Mr. Ortiz is also a great asset to your dealership. He is one of the reasons that I will return to this dealership for the purchase of our next car. For sure. Please thank all these great folks who helped us get into our new SUV. Furthermore because of the above mentioned people, I will recommend family and friends and future friends to come to your dealership. Thank you for a great experience!!! More
John Brummett I had great service, John Brummett Manager was with me from the beginning all the way through my purchase. He never brushed me off to anyone else. I had great service, John Brummett Manager was with me from the beginning all the way through my purchase. He never brushed me off to anyone else. More
Larry H Miller (2019) New Car Purchase Experience - Albq., N Sales personnel (i.e., Adam and Godsey) were attentive, professional, knowledgeable and bent over backwards to accommodate all inquiries. Never felt p Sales personnel (i.e., Adam and Godsey) were attentive, professional, knowledgeable and bent over backwards to accommodate all inquiries. Never felt pushed or minimized regarding ongoing sales transactions. Felt like a valued customer and not anther sales to be rung up on the monthly quota. The same applies to the staff at the parts department. Their service department is run like a well oiled machine. I have never seen the likes of it to date.I highly recommend this dealership and look forward to doing business with them in the future. In closing, ask for Adam Milinazzo and Godsey Tross! More
Miguel Solis is wonderful! Miguel was a tremendous help. I waited 4 months for the car I wanted and he made sure I got it when it came in. It had 7 miles on it qhen I picked it Miguel was a tremendous help. I waited 4 months for the car I wanted and he made sure I got it when it came in. It had 7 miles on it qhen I picked it up. He did a great.job of teaching me how ri drive it and that was.a new experience. 2 days in I am averagong 66.1 mpg in town and 140 mpg on the highway in my new Prius Prime and I LOVE it! Thank you Miguel. More
Love my new car We are very happy with our experience with Larry Miller Toyota. Both Philip and Clay were great to work with. We will definitely continue to work wi We are very happy with our experience with Larry Miller Toyota. Both Philip and Clay were great to work with. We will definitely continue to work with this dealership. More
Short and sweet! I emailed a few times back and forth with Miguel Solis who was very responsive. The dealership had exactly what I was looking for and we had almost ev I emailed a few times back and forth with Miguel Solis who was very responsive. The dealership had exactly what I was looking for and we had almost everything worked out via email prior to an in-person visit to make sure everything was right. This was one of my best car-buying experiences and I am super excited to have my new truck!!! More
Wonderful staff and excellent experience I went in with an interest in a 2019 Toyota Camry LE, and spoke with John Brummet. John is very knowledgeable about the products and services offered I went in with an interest in a 2019 Toyota Camry LE, and spoke with John Brummet. John is very knowledgeable about the products and services offered by Toyota. It was a pleasure working with John, and ultimately purchasing my new vehicle. I am an extremely satisfied customer, and look forward to future business with this company. More
Replaced tire Gave me a loaner car, replaced the tire by the next day. Yokohama G91 tires suck. If I get another Toyota it will not have Yokohama tires Gave me a loaner car, replaced the tire by the next day. Yokohama G91 tires suck. If I get another Toyota it will not have Yokohama tires More
Met my needs, great experience I worked with Andrew Foraker and Clay. They were both very knowledgeable and patient, they listened and gave me a deal that worked out for my family. I worked with Andrew Foraker and Clay. They were both very knowledgeable and patient, they listened and gave me a deal that worked out for my family. They were also patient with my 2 year old. Hiram was also very helpful and accomodating at making thibgs workout for the deal to happen. Overall great experience. More