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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

August 13, 2018

easy straight forward not stress Sandra was amazing, I told her my budget the payment I wanted, she made my experience at Toyota stress free, easy fast, spend time explain features ab More

by vcastellan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Dickson
Aug 13, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am so thrilled to hear that Sandra could help you have a stress free and easy experience with us! Thank you for this wonderful review. If you need anything in the future, be sure to let us know. — JR Malouff, General Manager

August 09, 2018

Trusted, Great.Service I've been going here for years and have always been treated with the utmost respect and courtesy. I felt that I could trust them to not overcharge me More

by Jfumosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Scully
Aug 09, 2018 -

Larry H. Miller American Toyota Albuquerque responded

It is such a pleasure to hear that our team has been taking care of you so well. Thank you for continuing to come back to see us and I am glad we could be here to help when you needed us. If you should need anything more in the future, be sure to let us know. — JR Malouff, General Manager

August 07, 2018

Major Mistakes. "New" car with broken features. There are too many negative things to say about our experience to name them all but here are the major ones- 1) Signed paperwork for 1 car and reciev More

by BritThomp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donnie , Michelle Aragon, Adam Milinazzo
Aug 08, 2018 -

Larry H. Miller American Toyota Albuquerque responded

We strive to take the very best care of our customer and offer them the highest quality of services after purchase. I am sad to hear that you felt there was a lack of communication a difficulty getting the help you needed. Our customers’ concerns are very important to us. I ask that you contact me and we can discuss your experience with your vehicle further. I will look forward to an opportunity to hear from you. — Michelle Aragon, Customer Retention Manager (505) 369-3733

August 06, 2018

Always great service! American Toyota is always great! I was able to make a last-minute oil change appointment before a five day trip. I have been working with the same s More

by BaTmAn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (Rich) Pohl
Aug 06, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am so thrilled that our team here has been able to build a great relationship with you and take such great care of you while you have been coming to see us. Thank you for your wonderful recommendations! If we can be of any more help to you in the future, do not hesitate to let us know. — JR Malouff, General Manager

August 06, 2018

Great experience to purchase Came in to check out the Tacoma TRD/PRO. Davis Onuska was knowledgeable of the product and very helpful. It was nice to have no pressure. The purchas More

by gshog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peterson, Hud Romero, David Onuska
Aug 07, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Congrats on your new Tacoma! It is a pleasure to hear that Davis and our team could help you have a great experience from the moment you came in all the way until you left with your new vehicle. We appreciate you coming to see us and thank you for leaving us this wonderful review. Let us know if you have need of anything in the future. — JR Malouff, General Manager

August 06, 2018

purchase 2018 Toyota Highlander After reviewing several reviews of different makes and models of crossover/SUV models we had decided on the Highlander, and also the Larry H. Miller A More

by steveAPDPILOT500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Castanuela, Clay Floor Manager, Jessica Baca Finance Manager
Aug 07, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am so very happy to hear that our team could help make your buying experience more enjoyable for you. Thank you for coming to see us and for this kind review. Congrats on your new 2018 Highlander! If there is anything you should need moving forward, do not hesitate to come back and see us again. — JR Malouff, General Manager

August 05, 2018

Very Impressed We used the service dept last year and was very impressed. When we were ready to buy a new car we knew where we were going. We were nervous as past e More

by John and Debbie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Estevan Archibeque
Aug 06, 2018 -

Larry H. Miller American Toyota Albuquerque responded

John and Debbie, it is an absolute joy to hear that Estevan and our team could help ensure you had the very best purchasing experience with. Thank you for choosing to come to see us and we will look forward to being of help as you move forward. — JR Malouff, General Manager

August 05, 2018

Good service, comfortable waiting area. Gary is very good at explaining what is going on. Only disappointment is length of wait, but I came on Saturday, so that's understandable. More

by wpl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Bui
Aug 06, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing to come and see us. I am glad Gary could be of help to you while you were with us. If there is anything else you should need, be sure to come back and see us again. — JR Malouff, General Manager

August 05, 2018

Best car buying experience so far. I have bought quite a few cars in the past and it has always been a headache. My experience with Miguel was the complete opposite. He knew the truck i More

by Amccash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bull, Miguel Solis
Aug 06, 2018 -

Larry H. Miller American Toyota Albuquerque responded

We appreciate you being willing to come back to see us here. I am so happy that Miguel could help better your experience with us and earn your kind recommendation. Let us know if we can be of help again in the future. — JR Malouff, General Manager

August 05, 2018

Exceptional! RaShad the salesman was exceptional. I was VERY nervous and he was so kind and patient with me. Took time to explain and was very professional. He w More

by Godis4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peterson, Rashad Ruff
Aug 06, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for leaving us such a wonderful review, I am thrilled to hear that RaShad was able to provide you such an exceptional experience with us and help you put your nerves aside. If we can do anything more for you in the future, be sure to let us know. — JR Malouff, General Manager

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