Larry H. Miller American Toyota Albuquerque

Very pleased with service experience My Toyota Service Advisor was Brinton Peifer. My appointment was for 10:30 on a Friday; I dropped my truck off at 8:30 for scheduled maintenance and a My Toyota Service Advisor was Brinton Peifer. My appointment was for 10:30 on a Friday; I dropped my truck off at 8:30 for scheduled maintenance and a warranty issue. My service of oil change an 12 month or 10,000 mile service car wash and ordering warranty part took less than an hour. Best service experience ever!!! I was out of there by 9:30. An hour before my scheduled appointment. More

Continue Excellent Service from American Toyota We bought a new 2018 Highlander from American Toyota. We actually worked with two sales people, John Brummett and RaShad Ruff. Both did an excellent We bought a new 2018 Highlander from American Toyota. We actually worked with two sales people, John Brummett and RaShad Ruff. Both did an excellent job and put no pressure on us to buy. When we bought the Highlander RaShad did a fine job explaining all the features. We traded in a 2005 Tundra and got a fair trade in value. We bought the Tundra at American Toyota in 2005 and we have had it serviced about 6 months ever since. Again, excellent, trustworthy people and service. More

Entire experience was Excellent From the moment we arrived, the sales person Matt (new employee) to working with Clay, to the incredibly kind finance officer, the total experience wa From the moment we arrived, the sales person Matt (new employee) to working with Clay, to the incredibly kind finance officer, the total experience was so nonstressful. I do not think we have ever been in a new car purchase experience that was so easy. Great staff, great experience. Very hospitable and inviting. More

Great experience Estevan was very helpful with the purchase of my new 4Runner. I would recommend him to anyone in the market for a new vehicle. He made the whole proce Estevan was very helpful with the purchase of my new 4Runner. I would recommend him to anyone in the market for a new vehicle. He made the whole process easy and stress free and I will definitely use him again in the future. More

Great service expreince I began having engine problems on my way home from an out of state trip and was able to get an service appointment right away. Their Service Advisor, I began having engine problems on my way home from an out of state trip and was able to get an service appointment right away. Their Service Advisor, Mel Rosas, was courteous and helpful and did a great job keeping me apprised of what the diagnostics revealed and recommending the proper solution. They were able to do the work right away, and I left within the time frame and cost estimated. My vehicle is now running just fine. Super job, guys. More

Received excellent service from John Brummett Had an excellent experience purchasing a new Highlander from John Brummett. He made shopping easy, got me a good price on the car and my trade-in, a Had an excellent experience purchasing a new Highlander from John Brummett. He made shopping easy, got me a good price on the car and my trade-in, and explained everything in a way I could understand. I would recommend John to anyone thinking about buying a new or used Toyota. Sincerely, Richard P. Jacobs More

RM's Toyota Camry Purchase I had the pleasure of three professionals assisting me with the purchase of my new Toyota Camry. Clay S., David O., Jessica Baca were very professio I had the pleasure of three professionals assisting me with the purchase of my new Toyota Camry. Clay S., David O., Jessica Baca were very professional, knowledgeable, and were quick to answer all my questions. In my opinion they went above and beyond during my shopping, and purchasing process. To sum it up, because of Clay S. and David O., and Jessica Baca, they made shopping and purchasing an automobile at Larry H, Miller's American Toyota A PLEASURE! Sincerely, RM More

Impressive I took my Toyota Tundra to Larry H Miller for a PM. The service was completed timely and Gabriel Davis my service writer was an absolute gem. He expla I took my Toyota Tundra to Larry H Miller for a PM. The service was completed timely and Gabriel Davis my service writer was an absolute gem. He explained the service completed and even replaced a lost lug but on one of my wheels. I highly recommend this dealership Gabriel made me feel like family and I believe the staff truly cares about their customers and the service they provide. I’m SO IMPRESSED and will continue to be a customer More

Excellent! The salesman Peter Diaz was a very nice young man and helped us get the deal done! Very pleased with the car and the sales process! Excellent service! The salesman Peter Diaz was a very nice young man and helped us get the deal done! Very pleased with the car and the sales process! Excellent service! More

Expensive Every time I go in for a routine oil change they come out with a suggestion of other items they recommend that need to be replaced or serviced. Their Every time I go in for a routine oil change they come out with a suggestion of other items they recommend that need to be replaced or serviced. Their prices are through the roof. I feel like it’s a scam. I’ve also found that they will say they rotated the tires only to find the marks I left on the tires in the same place. I’ve also found residual oil in my driveway after an oil change only to find a mess at the drain plug which I was able to snug up a little more. They also have recently found a leaky transmission seal and leaking seal in the rack and pinion. This leaves me with very little confidence in the reliability of a Toyota since this vehicle only has 90k and in my opinion has been driven and maintained very well. Getting a second and third opinion and quote on the leaks. Getting them repaired and selling this Toyota never to come back. Tired of the extremely high prices, low quality work and low reliability of this vehicle and the other Toyota we owned. More