Larry H. Miller American Toyota Albuquerque

Excellent Service The salesman Miguel as well as all other employees were very kind and helpful. They were able to work with me and helped a great deal in getting me a The salesman Miguel as well as all other employees were very kind and helpful. They were able to work with me and helped a great deal in getting me a great car I could afford. Big thanks to everyone who helped me out. More

Fantastic place for cars This dealership was amazing and very helpful for finding a car right for me. They worked with me on my budget, type of car and other features I wanted This dealership was amazing and very helpful for finding a car right for me. They worked with me on my budget, type of car and other features I wanted. Overall I was very pleased with the customer service and probably will go back again for my next car. More

Always very helpful and accommodating After my move to NM I wondered if I'd get the same service as I did in my previous state and Id am happy to say YES I do. My service advisor is Mike After my move to NM I wondered if I'd get the same service as I did in my previous state and Id am happy to say YES I do. My service advisor is Mike Millar and he is always very helpful. More

In My Opinion, Selling Vehicles with Known Defect(s) My wife and I have purchased 4 NEW Toyotas from Larry H. Miller Toyota within the past 8 years. We purchased them from Sandra Dickson using the COSTCO My wife and I have purchased 4 NEW Toyotas from Larry H. Miller Toyota within the past 8 years. We purchased them from Sandra Dickson using the COSTCO Auto Purchasing Program. Our most recent purchase, a 2016 Toyota RAV has been a headache since the month we bought it. The differential and/or transmission has had a whistle/whine sound when we take out foot off the accelerator. The problem has been acknowledged by Toyota Regional in Denver and LHM here in Albuquerque. They said they don't know how to fix the noise, but Toyota (National) is "looking into the problem". A Google search comes up with a LOT of RAV owners across the country with the same problem for years that Toyota apparently can't, or won't repair. ------ LHMiller Toyota is ignoring my letters to them, sent USPS Priority Mail/Signature. I will again be contacting Toyota National & COSTCO headquarters to report LHMiller's poor customer service and what I believe to be their continued selling of a vehicle with a known defect in some of their RAVs. More

Best Dealership Ever!! This is our 4th Toyota we have purchased. The salesmanship is fantastic and the "not pushy" sales people helped us feel welcomed. I was allowed to be This is our 4th Toyota we have purchased. The salesmanship is fantastic and the "not pushy" sales people helped us feel welcomed. I was allowed to be picky and get exactly what I wanted. Hud found me the Sequoia I wanted and made it happen, even with low inventories across the nation!! We truly appreciate the work and effort, and the personal touch! More

True Car reps rock I had been looking for a new/used Toyota after my Corolla was rearended and totaled. I happened on the TrueCar site and within a day I had a call from I had been looking for a new/used Toyota after my Corolla was rearended and totaled. I happened on the TrueCar site and within a day I had a call from the True Car rep from Larry H. Miller Toyota dealership. It was a soft sell, no pressure; he took me around to the new and the certified used Toyotas on the lot and I found the car I wanted. The financing part was painless and I got several discounts which were extremely helpful. More

Great Service Richard Phil has been my service advisor when I take my T4Runner in for it’s oil changes(I purchased the three oil change special). He is always pleas Richard Phil has been my service advisor when I take my T4Runner in for it’s oil changes(I purchased the three oil change special). He is always pleasant and professional upon arrival at the dealership and throughout the visit. He always makes sure any issues are addressed and available options for service are presented. This last visit he had the service techs install some wiper blades that I had purchased elsewhere on my vehicle as a courtesy to me. He didn’t have to make that happen but it was much appreciated. Thanks again Richard....! More

Everthing went very smoothly From the beginning to the end everything went smoothly. I was met by Gary Bui as I drove in my Sequoia for service. He was very professional and cou From the beginning to the end everything went smoothly. I was met by Gary Bui as I drove in my Sequoia for service. He was very professional and courteous, quickly handled my issues and I was on my way. I received a call that my vehicle was ready sooner than I expected. The pickup went smoothly as well with Damiano Vassaw as well. More

Bad experience I have been lied to, I have had to repeatedly bring my vehicle back because of bad work. I was told that I needed a heating/air conditioning fan at a I have been lied to, I have had to repeatedly bring my vehicle back because of bad work. I was told that I needed a heating/air conditioning fan at a cost of $350. I took my vehicle to a mechanic who fixed it for $95.00 including parts and labor. I have had my vehicle serviced with wrong oil. I have on several occasions had my tires rotated when I asked not to rotate them. I have spoke with the Service Manager several times and the bad service continued More

We purchased a Highlander. The sales people were great. They were helpful and did their best to give us the best vehicle for our needs and the best offer. Thanks! The sales people were great. They were helpful and did their best to give us the best vehicle for our needs and the best offer. Thanks! More