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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

June 08, 2017

Wonderful Our experience was excellent. From the young, very knowledgeable salesman, Matt Ellison, to the very personable and experienced finance person, Matthi More

by Mimis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ellison, Matthias
Jun 26, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Congrats on your new Rav4! I'm glad to hear you enjoyed working with Matt and Matthias throughout the process. It's great to hear you felt respected and they were able to help you find your perfect Rav! We look forward to working with you both again. - JR Malouff, General Manager

May 29, 2017

New 4Runner Great service as usual, very friendly and helpful! This my 3rd toyota purchased from this dealership and I would never go anywhere else to buy a new c More

by Lovato34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
May 30, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Congrats on your third Toyota! Thank you for letting us know we did a great job and for being a loyal customer. We are excited to continue working with you in the future! - JR Malouff, General Manager

May 06, 2017

.purchased new vehicle Hassel free and Adam was very professional I would purchase another vehicle from Adam again. I will recommend him to my friends. Good price for an exc More

by lorena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
May 08, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Congratulations on your new car, Lorena! I'm happy to hear Adam helped you find your perfect vehicle for a good price. We appreciate your kind words and recommendation! - J.R. Malouff, General Manager

May 02, 2017

Mr. Adrian Medina did exceptionally an excellent job. Mr. Adrian Medina did exceptionally an excellent job on my 2003 white highlander car in 04/10/2017 . He provided exceptional customer service experi More

by mrishyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
May 03, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Sheila — thank you for taking the time to share your recent experience with our service department. We are so happy to hear that Adrian took good care of your Highlander and provided the best customer service. We hope to see you again soon! -Michelle Aragon, Customer Retention Manager

April 28, 2017

Service Great dealer - easy to get maintence done - friendly staff - thanks for the loaner - better test than a test fri will - able to explore the features a More

by Kati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pohl
May 01, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Kati — thanks for leaving us a 5-star review! We are glad that our service department was able to take good care of you and your vehicle. Please let us know if you ever need anything in the future! -J.R. Malouff, GM

April 28, 2017

great service the customer service is my # 1 thing on buying a car and your service is one of the best I have had everyone is great with smiles and polite More

by orlando duran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Andrews
May 01, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Orlando — thanks for taking the time to share your experience with us. We are so happy to hear that our customer service met your expectations and that we were able to take good care of you. We look forward to seeing you again in the future! -J.R. Malouff, GM

April 27, 2017

First 6 month service visit Very good experience which took about the amount of time I expected and the waiting area was nice and well equiped to make the wait enjoyable. More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Andrews
Apr 27, 2017 -

Larry H. Miller American Toyota Albuquerque responded

I'm happy to hear you had a good experience with your first six-month service visit and that you found our waiting area nice! We look forward to working with you again in the future. - JR Malouff, General Manager

April 16, 2017

Efficient, but not hurried.👍 I had a 120,ooo mile check on my Sienna. Everything done well --- and explained to me, too. Thank you for good, friendly service. Just right. More

by Harold Murphree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Apr 17, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Harold, I'm glad the service department got everything done on your Sienna while explaining each step to you! Thank you for your kind words and we look forward to working with you again. -JR Malouff, General Manager

April 15, 2017

American Toyota Service Advisors Go Extra Mile My experience involved replacement of my tires (only) this time, and as soon as the service advisor (Joseph Greer) immediately located a discrepancy b More

by JamesGoesToAmerican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Greer
Apr 17, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Hi, James! Wow, thank you for sharing your great experience with Joseph and Tim while getting your tires installed. I'm happy they were able to locate the inventory issue and address it quickly. We look forward to working with you in the future! - JR Malouff, General Manager

April 09, 2017

Nice service reps! Adrian is always helpful and friendly! I am glad that he is my Service Rep! It really makes all the difference when dealing with nice, friendly, helpf More

by manengheng2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 10, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Thank you so much for the 5-star review! I'm thrilled to hear about your relationship with Adrian and appreciate you coming back to work with him. If there is anything else we can do for you, don't hesitate to reach out! --JR Malouff, General Manager

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