Larry H. Miller American Toyota Albuquerque

We bought a used 2011 Toyota Highlander in January, 2016. We were in the market for a good used Toyota to keep here in NM at our second home. Mike Nguyen helped us find exactly what we wanted. He professsiona We were in the market for a good used Toyota to keep here in NM at our second home. Mike Nguyen helped us find exactly what we wanted. He professsionally guided us through the purchase. His honest and direct approach was reassuring and built our confidence in the dealership. We have owned several Toyotas through the years -- we currently have a 2010 Toyota Tacoma. This was the most pleasant experience we have had. We would not hesitate to recommend Mike/American Toyota. Rod and Darlene Quinn More

Aidan, service rep, went above and beyond in solving Aidan, service rep, took the time to investigate my squealing belt issue on my new Yaris. He found the answer and fixed it! Give him a raise!! Aidan, service rep, took the time to investigate my squealing belt issue on my new Yaris. He found the answer and fixed it! Give him a raise!! More

Best car buying experience Scott was honest and respectful. Closing quick and organized. A refreshing change. Scott took time for a good test drive and explanation of the hybri Scott was honest and respectful. Closing quick and organized. A refreshing change. Scott took time for a good test drive and explanation of the hybrid drive system, he was well informed. My first fill up at 382 miles yielded a whopping 61.6 mpg well above the EPA estimate of 51. More

Best salesman I've ever had Craig Bull was the best salesman I've ever had. He got me what I wanted when I wanted, the way I wanted it. He checked on me when appropriate without Craig Bull was the best salesman I've ever had. He got me what I wanted when I wanted, the way I wanted it. He checked on me when appropriate without bugging me or trying to sell me something other than what I wanted. He explained everything to me, responded to my requests for advice, and helped me set up the new 4Runner when he delivered it to me. PS: I don't know what DealerRater's terms of service are and do not have time to investigate what they are. While my checking of box does certify that neither I nor any family member has ever worked for this dealership (or any other) or its service center (or any other), I am not committing to do anything for DealerRater or waiving any right I have (if any) as to DealerRater. More

Getting into a 4runner I worked with three Toyota representatives while purchasing the vehicle: They were all great! My sales associate,s Alex Bernitsky, his supervisor an I worked with three Toyota representatives while purchasing the vehicle: They were all great! My sales associate,s Alex Bernitsky, his supervisor and fleet manager, Clay, and Ms. Baca who did the financing paperwork were informative, intelligent, and friendly. I would strongly recommend my friends and family to shop the store. More

Very satisfied.Was excellent and very courteous and helpful. This is by far the best dealership in town. The people to work here and the people who helped me were incredible. They treat their customers with dign This is by far the best dealership in town. The people to work here and the people who helped me were incredible. They treat their customers with dignity and professionalism. Very satisfied More

Good service, nice waiting room The service was quick. I waited in the waiting room with my granddaughter. We enjoyed the snacks and free wifi. The car was cleaned before it was r The service was quick. I waited in the waiting room with my granddaughter. We enjoyed the snacks and free wifi. The car was cleaned before it was returned to me. More

Excellent customer service. Sales and finance teams were very knowledgable. Salesman provided information and allowed us to reach a decision without pressure. Salesman was very Sales and finance teams were very knowledgable. Salesman provided information and allowed us to reach a decision without pressure. Salesman was very attentive; much appreciated. More