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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,823 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,823 reviews

March 30, 2024

The customer care was and is excellent! We were immediately acknowledged and asked about our needs. It felt genuine. More

by Nathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Brummett, Rashad Ruff
March 30, 2024

Helpful and Excellent Costumer Service, my car was taking care by the mechanics, I would recommend it.. More

by nathangladz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvis Aragon, Steven Benevidez, Roger Casados, John Brummett, Sandra Dickson, John Gonzales, Rashad Ruff, Peter Diaz, Joseph DeHererra, Michelle Ortiz
March 30, 2024

The sales rep Ethan was by far the best. Looked at our needs first. Did his best to make sure he found the best vehicle for my family. Helped measure the space needed for my daughter wheelch More

by Davidrichardson90
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Fuller (10 stars), Marvis Aragon
March 30, 2024

My car was in the shop for 5 days to complete multiple repairs I requested. Devon Goble kept me updated on the progress so I could coordinate with my rental car agency and avoid late return fees. His assi More

by gary.d.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Goble
March 30, 2024

Always friendly and cooperative. Appointments are sometimes hard to come by as they are very busy. More

by judsonrrhodes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Talbott
March 30, 2024

Website was super easy to use. The staff was very helpful. And the turnaround time was very quick! More

by User434toNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Talbott
March 30, 2024

Excellent customer service with Ray. Thank you for a quick and easy transaction for our new car! More

by Masoriano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Spacagna
March 30, 2024

Bianca and Isaac were wonderful sales associates. The only problem was that everything took so long. They had to keep going back to the managers. More

by Jansecunda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca, Isaac
March 30, 2024

The service provider was excellent! The service was prompt. I also received prompt responses to text. This st More

by swinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Scroff
March 30, 2024

I had an appointment today and showed up 5 minutes early. The service manager told me that he was too busy and that he couldn’t help me. I showed him my confirmation email and he huffed and said that he woul More

by nmlarkin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph sanchez
Apr 04, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for reaching out about your ongoing vehicle issues. Our team is committed to providing complete service and would appreciate the opportunity to ensure your vehicle receives the repairs it needs. Please give me a call at your earliest convenience and we can work together to get to the bottom of this and get your car back in here as quickly as possible. - Phil Saunders, General Manager, 505-998-0165

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