
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 1,819 reviews
Better than usual I've been going to American Toyota for more than 15 years. Customer experience has been variable, but lately seems to be better. This time--thanks to I've been going to American Toyota for more than 15 years. Customer experience has been variable, but lately seems to be better. This time--thanks to a great guy, Mel--a great experience. Mel seemed genuinely concerned about getting to the root of the problem, and not just passing it off. Good follow-through and follow-up. And I love my rides with Ron, the great guy who picks you up. More
I found the truck I was looking for I love its the 4t at the you have a nice selection of trucks and cars I've gotten four of them over the last 3 or 4 years every time I go in they take care of me. I would reco you have a nice selection of trucks and cars I've gotten four of them over the last 3 or 4 years every time I go in they take care of me. I would recommend your place of business to anybody thank you. More
Purchasing my new 2015 Camry XLE I was told about this dealership thru a friend. I contacted the dealership and spoke with Michele Aragon. She made my experience pleasant and she wa I was told about this dealership thru a friend. I contacted the dealership and spoke with Michele Aragon. She made my experience pleasant and she was very knowledgeable and professional. We finalized a deal in a week and I drove up to Albuquerque from Las Cruces and met with Roger Casados the salesperson and completed the deal Roger was professional and also knowledgeable in his product. The complete experience was pleasant and the dealership continues to contact me to ensure my needs were met and any open issues have been resolved. I would recommend this dealership and team to anyone who needs a new or used Toyota. More
Superior customer service! My service attendant was Mike Miller. This was an excellent service experience. All expectations were met and exceeded. I am always bragging about t My service attendant was Mike Miller. This was an excellent service experience. All expectations were met and exceeded. I am always bragging about the top-notch people and service at your dealership.THANK YOU! More
Pleasant, fast and courteous From the minute you pull up to the garage door you are greeted with a respectful Hello. Each person I dealt with was dressed like a professional and a From the minute you pull up to the garage door you are greeted with a respectful Hello. Each person I dealt with was dressed like a professional and acted that way!! A rarity in society these days! Everything that needed to be done on my vehicle was explained to me in a way that I could understand it. My vehicle is a 2008 and I have been going to LHM for 7 years, traveling 3 hours one way to have it serviced and will continue to do so!!!! More
Fast, quality work . I brought my Sienna in for it's 20K mile oil change/maintenance. Although I came about 45 minutes early, they checked my vehicle in immediately. Whi I brought my Sienna in for it's 20K mile oil change/maintenance. Although I came about 45 minutes early, they checked my vehicle in immediately. While waiting for the work to be done, I filled my time looking at 2015 Toyotas. By the time I was ready to leave, my Sienna was ready to go. With other maintenance shops, there were sometimes problems with leaking oil, etc. Never with Larry Miller ... always quality work, and always done within the time expected. More
Excellent experience purchasing Camry Hybrid Our experience purchasing a 2015 Toyota Camry Hybrid. XLE was exceptional. We considered a new Prius but wanted to drive the Camry Hybrid to experien Our experience purchasing a 2015 Toyota Camry Hybrid. XLE was exceptional. We considered a new Prius but wanted to drive the Camry Hybrid to experience it. We found the Camry to be quieter, with a more appealing interior. Craig Bull, our salesman, patiently showed us the features of the car, especially the extensive safety features that were of particular importance to us. The car we were shown had just come in to the dealership, was the color we wanted, drove beautifully and had all the equipment we wanted. We ended up negotiating a very fair deal and purchased the car. Everyone who helped us could not have been nicer. We were so well treated as we have always been at this dealership. We purchased our 2006 Prius there and had it serviced regularly at the dealership. It was because of the great service we always received, we wanted to purchase our next car from American Toyota! More
My experience I do not like car shopping but this experience was different I never felt pressured and was give good information on advice on several vehicles. I fel I do not like car shopping but this experience was different I never felt pressured and was give good information on advice on several vehicles. I felt like I could take the time and make my decision. I felt very good about my purchase and would recommend this dealership to many of my friends, More
Excellent Sales Associate Chris Peterson done a excellence job ,showed my wife and I several Pruis ,took time to explain difference in models .The process from Sales Associate Chris Peterson done a excellence job ,showed my wife and I several Pruis ,took time to explain difference in models .The process from looking to signing was pleasure rather than a hassel. After sale they explained all the new buttons. Thank you Chris,really like the Prius More
Best Car Service In Town! Plain & simple the best place for any type of work that you need to be done on your ride, the oil change package is a great deal that covers all the b Plain & simple the best place for any type of work that you need to be done on your ride, the oil change package is a great deal that covers all the bells and whistles. The customer service is the real deal, always so nice & helpful as well honest, I will never take my ride anywhere else! More