
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Amazing! I just moved to New Mexico from Oklahoma, and was worried about finding a dealership that would provide the same level of customer service as I had in I just moved to New Mexico from Oklahoma, and was worried about finding a dealership that would provide the same level of customer service as I had in Oklahoma. I found Larry Miller, and was delighted with my experience there. They were kind and very helpful. I've found my new home for Toyota service. More
Outstanding Very cordial, quick and efficient! Service tech was great. Did not make me wait long. Sales person tried to sell me a new car while I was waiting. Very cordial, quick and efficient! Service tech was great. Did not make me wait long. Sales person tried to sell me a new car while I was waiting. More
Conscientious Effort in Dealing with Concerns For the last 25 years, I have always done all of the maintenance work on my vehicles. When I bought my 2006 Prius new, I decided to make a point of t For the last 25 years, I have always done all of the maintenance work on my vehicles. When I bought my 2006 Prius new, I decided to make a point of taking it to a dealership to have the work done instead of doing it myself. My Prius is at about 180,000 miles and I have had only one major issue with it. That issue was a cracked water pump (from hitting something in the road). When I think about why I have had such great luck with my Prius, it comes down to two things: One - it's a Toyota Prius (great engineering and quality manufacturing); Two - The Toyota dealership on Alameda does a great job of checking everything (from conscientious updates of Toyota recalls to asking me personally if there are any issues I am having with the vehicle). There have been two minor issues I was not happy with during this time. One dealt with a console panel not being properly reinstalled after routine maintenance . It was fixed as soon as I voiced my concern. The second issue was the "maintenance required" warning light not reset at the time of service. A phone call to the dealership allowed that issue to be corrected. Purchasing the three-visit prepaid maintenance program made basic oil change, tire rotation, and multi-point inspection very affordable. Again, it is the the conscientious effort in dealing with concerns that I am impressed with. From factory recalls to my own personal concerns, this dealership has dealt with all of them effectively. More
My experience was good The cap to my air on one of my tires was not replaced. I intend to let hem know when return in the future. Hopefully they will replace the one they The cap to my air on one of my tires was not replaced. I intend to let hem know when return in the future. Hopefully they will replace the one they lost. Donuts, Coffee and Popcorn were a nice touch. Did not like the carwashers and service attendants (4) watching me, and laughing, as I took my own towel from the trunk to dry off where they missed. Other than that, I really enjoy going to have my car serviced there. There are key employees that I have purchased cars there from who are extraordinary/ Chris and the the person under the General Manager. More
great only went to look wasn't even in my car and Roger found me what I wanted. Love my new Sienna. My sister even went back and traded her 2 yr old Sienn only went to look wasn't even in my car and Roger found me what I wanted. Love my new Sienna. My sister even went back and traded her 2 yr old Sienna for a new one. More
Buying a Toyota Tacoma Everybody was very nice and friendly and I hope to come back and buy a new Tacoma some day. Thanks for everything and God Bless. Everybody was very nice and friendly and I hope to come back and buy a new Tacoma some day. Thanks for everything and God Bless. More
Sarah Morales I highly recommend Mike Nguyen when it comes to buying a vehicle.. He is friendly, professional, and doesn't pressure you to buy We have purchased tw I highly recommend Mike Nguyen when it comes to buying a vehicle.. He is friendly, professional, and doesn't pressure you to buy We have purchased two vehicles with him within a 10 month period and have been completely satisfied with both deals. Because of the fist experience we had with him we decided to return to American Toyota and personally request him as our sale representative. I Love my new Toyota 4 runner and I believe Mike helped me purchase the right vehicle for me and my family. More
sale of rav 4 you guys were way cool and pleasant to deal with.and good to be a coustomer of , our sales person was personable and sincere, we will buy from you ag you guys were way cool and pleasant to deal with.and good to be a coustomer of , our sales person was personable and sincere, we will buy from you again More
Rewarding & Friendship I didn't plan on buying a new vehicle, just wanted to look around. The best part of my experience in buying my new Camry was the friendliness & knowl I didn't plan on buying a new vehicle, just wanted to look around. The best part of my experience in buying my new Camry was the friendliness & knowledge of the salesman, Adrian. There was absolutely no pressure whatsoever. If I feel pressure in making a purchase, I am no longer interested in buying. Adrian is an exceptional sales representative. More
Have the best time there In this experience, i would recommend my friend to Larry miller American Toyota in the next purchase. The people are very friendly. Michael Tran is be In this experience, i would recommend my friend to Larry miller American Toyota in the next purchase. The people are very friendly. Michael Tran is being very helpful during this purchase for my new Toyota tacoma. More