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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,810 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,810 reviews

January 23, 2014

always very friendly and helpful--service is done well and in a short time---Mike went over everything that was done and how things were fine--also since this was my last free service he explained my choi More

by clemgor46
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike millar
Jan 24, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review and for mentioning Mike by name. It is good to hear he has taken good care of your vehicle. Michelle Aragon, Customer Retention Manager

January 17, 2014

Always a pleasant experience. Service reps are all very nice and helpful and very easy to schedule or reschedule. John was very helpful and thorough. More

by dmblack98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jan 20, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for giving this review for our service team. Good to hear they took care of your vehicle. Michelle Aragon, Customer Retention Manager

January 01, 2014

I am a widow, and I have full confidence in American Toyota that I will be treated fairly, and not taken advantage of. I like the waiting area - tv, snacks, or tables to spread stuff out on. My wait t More

by suehenington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Jan 02, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you Sue for being part of the American Toyota family. We appreciate you taking the time to leave a review. Michelle Aragon, Customer Retention Manager.

December 16, 2013

I have gotten three cars from this dealership and I have alway had a good experiance with American Toyota. This time my sales associate was Ron Sanchez and I would recomend him to all my friends and family. More

by Reymundo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Sanchez
Dec 17, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Great to have you as a dedicated customer! Good to hear Ron took care of you. Michelle Aragon, Customer Retention Manager.

December 16, 2013

The whole process of purchasing my new car was both friendly and efficient.I picked out the car in the morning and drove it away later that afternoon. More

by mftapscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
Dec 17, 2013 -

Larry H. Miller American Toyota Albuquerque responded

This is what we like to hear! Thank you for the review. Michelle Aragon, Customer Retention Manager.

December 05, 2013

Well Eric my service adviser is friendly, timely and knowledgable. I have had some reapirs done to my Toyota's and have a few more to get done. I drove my Echo home and though it wasnt vibrating on t More

by tessy013
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 12, 2013 -

Larry H. Miller American Toyota Albuquerque responded

I am sorry to hear about your vehicle and the vibration. I would like to speak with you at your convenience. I can be reached at 505.998.0172. Thank you. Michelle Aragon, Customer Retention Manager.

December 04, 2013

Mr. Medina was very polite and professional. He also explained succinctly the issue of shock replacement in the future. It was a pleasant experience for me. More

by ljbaker2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Dec 09, 2013 -

Larry H. Miller American Toyota Albuquerque responded

We appreciate the time you took for a review and it is good to hear Adrian was there to assist you. I am glad you felt taken care of by the team. Michelle Aragon, Customer Retention Manager

November 19, 2013

The service that was preformed was a recall from Toyota The service that was preformed was a recall from Toyota to insp+R&R rear driveshaft assemblies on our Highlander. She said the job would take abo More

by SteveOrtiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndie Ann Doerr
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review Steve. It is good to hear you were in and out in the time promised. Michelle Aragon, Customer Retention Manager

November 18, 2013

We enjoyed a wonderful sales experience with Michael Kitchen! He was VERY knowledgeable about the 2014 Corolla and provided an excellent sales presentation. We initial were only at Larry Miller Toyota t More

by KateB52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kitchen
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review Kate and mentioning Michael Kitchen as part of that experience. We will be sure to pass this along to him. Enjoy that Corolla! Michelle Aragon, Customer Retention Manager

November 17, 2013

I was greeted with a friendly smile by Joe Buck. I told him what I was looking for and he was able to get it done. I had several questions and they were answered to meet my needs. I would recommend Joe Buc More

by serinashawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Buck
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Serena - Thank you for taking the time for a review! Joe is a great part of the team and I am glad he took care of you. Michelle Aragon, Customer Retention Manager

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