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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,822 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,822 reviews

June 08, 2009

We worked with this dealer and they were completely dishonest the whole way through. We were going to buy 2 cars (Toyota Corolla and Toyota Hylander) to make the one sale (Hylander) better... we signed More

by tewinters1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hyrum or GM Alex Peters
Dec 09, 2010 -

Larry H. Miller American Toyota Albuquerque responded

tewinters1, At American Toyota, we value customer service excellence, honesty, and fair pricing. Your experience did not reflect those values. We apologize for the hassle, and since you've visited our dealership, we have reviewed our customer service and sales procedures so that you nor anyone else will encounter these issues again. The next time you are in the market for a car, I sincerely hope you visit American Toyota. Ask for Michelle, and we'll make sure you're treated right. Please call us at 505-823-4440 if you need anything.

September 22, 2006

I went in to American Toyota to purchase a new Toyota 4 WD pickup. I found the one I wanted, but wanted to see what their competition was charging for the same truck. I put down a small deposit and then we More

by wcnelson
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 09, 2010 -

Larry H. Miller American Toyota Albuquerque responded

wcnelson, American Toyota prides itself on the Yes Man pricing that's the best in the business. Since your visit to our dealership, we have improved our customer service and are constantly reviewing our policies and procedures so that our customers have the best possible experience. Next time you're in the market for a new car, please stop by American Toyota. Ask for Michelle, and we'll make sure you're treated right. Call us at 505-823-4440 if you need anything.

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