
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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This place sales service and parts is the cleanest most professional run dealer I have been in. Always excellent service. Devon my advisor was great. service done fast and check vehicle over. professional run dealer I have been in. Always excellent service. Devon my advisor was great. service done fast and check vehicle over. More
When I scheduled my 25k maintenance I faked if I could edit and take my car to do both at same time even if it was over 25,000 miles and they said that’s fine . So when I went today they told me because I edit and take my car to do both at same time even if it was over 25,000 miles and they said that’s fine . So when I went today they told me because I went over the mileage for service they could not cover under Toyota care . I just then paid for my oil change and service advisor told me if I had question and I asked what was done with my car and he said oil change and just for any leaks . But I thought they couldn’t do that because my maintenance expired . It doesn’t say any thing on my invoice about them doing anything but oil . I’m so disappointed with my service and mislead . Hope you can train your employees better . We go in as your costomer and have some one lie to u More
It was easy to schedule my service and the complementary Uber ride home and back was appreciated. The service team was friendly and helped me immediately when I dropped the vehicle off and again when I pick Uber ride home and back was appreciated. The service team was friendly and helped me immediately when I dropped the vehicle off and again when I picked it up. More
Do not have good customer service they do not return calls Or messages Took truck for an oil change have been without my truck for Seven days now calls Or messages Took truck for an oil change have been without my truck for Seven days now More
Larry H Miller American Toyota is my go to dealership. I’ve always had the best experience having my truck serviced here. Pricing is fair and they are really efficient. Every single service writer, porter I’ve always had the best experience having my truck serviced here. Pricing is fair and they are really efficient. Every single service writer, porter, and sales person I have interacted has been great to work with. If I am in the market for another vehicle I will buy from this dealership. More
They accommodated me with a ride to and from my destination and kept me informed concerning my car maintenance as needed. Service advisor including the young lady that set me up for service they w destination and kept me informed concerning my car maintenance as needed. Service advisor including the young lady that set me up for service they were very kind and professional. I appreciate the excellent service. Because of the service I receive here at American Toyota I have departed from my previous Toyota dealer service. Thank you kindly. More
Angel was very professional and responsive. She looked through my records to find me a better deal and helped me get a key fob programmed after I purchased one last minute. Wonderful customer s She looked through my records to find me a better deal and helped me get a key fob programmed after I purchased one last minute. Wonderful customer service. More