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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.2
1,810 Reviews
Call Dealership (505) 823-4440
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5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,810 reviews

February 12, 2024

So glad to find a local dealer. Top notch,very good service. This is my new Albuquerque Area dealer. More

by Republic1usa
Recommend Dealer
Yes
Employees Worked With
Valet 2 thumbs up.Richard
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Helpful
February 12, 2024

Went in for a recall and was not told that the work was not going to be done. 3 hrs hrs later brought my vehicle home. With parts ordered and no work done. Do not not appreciate 3 hr. Wait. More

by Rexdogleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Salad
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Feb 17, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Phil Saunders, General Manager, 505-998-0165

Helpful
February 11, 2024

Very professional & friendly. Took care of my needs. Devon Goble was very nice. Showed me what was important first on the maintenance on my truck More

by leespoon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Goble
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Helpful
February 11, 2024

Professional service and knowledgeable staff. Ryan K is the best sales person we’ve ever dealt with in the history of us buying vehicles. Thank you for making the car buying experience so easy. C More

by NJA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Kocher
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Helpful
February 11, 2024

They have taken care of my car since 2007. About ready to buy another car from them Thanks More

by patmartin1612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard. Service
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Helpful
February 10, 2024

I went in for an oil change. I then asked about transmission fluid and filter change. The service representative also advised about a minor tune up that is recommended at 75,000 More

by realg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Quintana
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Helpful
February 10, 2024

Great service, friendly staff, short weight time, no hassle, I was very satisfied, I recommend this dealership. More

by ed_lizewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wray, Andrew
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February 10, 2024

On time, comfortable waiting room, my contact person stayed in touch with ne, good experience this time More

by nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Helpful
February 10, 2024

I received excellent customer service from this dealership. Please give Mariah my thanks for her courteous and excellent personal assistance in maintaining my vehicle. More

by mori1953mMalcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Lucero
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Helpful
February 10, 2024

Terrible customer service and unprofessionalism, they treat customers with deception, Not recommended, in any way More

by Jeferson Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serenity B Rougem
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Feb 17, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time.

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