Larry H. Miller American Toyota Albuquerque

Basically I experienced dishonesty on several occasions while waiting for my car to arrive. It took 10 months. With only 1200 miles I had a slow leak in a tire. Took it to Toyota thinking it might be a f while waiting for my car to arrive. It took 10 months. With only 1200 miles I had a slow leak in a tire. Took it to Toyota thinking it might be a faulty tire but the service department said they weren’t sure how it was damaged but it was irreparable. Wanted to replace it and add on extras. I declined and took it to Discount Tire this morning where they fixed it free. More

Worked with Martin Quintana who was very professional and knowledgeable, is an asset to your company. knowledgeable, is an asset to your company. More

Service representative was great! Personally sought me out in the waiting room and was an hour early from when the job was supposed to end Personally sought me out in the waiting room and was an hour early from when the job was supposed to end More

Assistant service Mgr, Mariah Lucero, took very good care of processing the servicing of our Highlander. Made my visit to the service center a breeze. I only have one negative rating of my experience, upon a of processing the servicing of our Highlander. Made my visit to the service center a breeze. I only have one negative rating of my experience, upon arrival to the center, I stopped at the service line area and waited for a service attendant to come up to me, I waited and waited and waited, 10 minutes later I had to walk up to a booth where there were 3 attendants working. I asked for help and was told I had to wait for a valet to help me. My car was the only one left in the waiting line , yet there were 2-3 valets standing to the side, chit-chatting. After a 20 minute wait, I went inside to ask for help, that’s when I finally got a manager to send me a valet. The drive up waiting area needs improvement desperately!! More

They are not worth my time on this review they are unprofessional and rude and of course lazy. They couldn’t even file a warranty claim with my issue. The best thing out of this was the clerk who got unprofessional and rude and of course lazy. They couldn’t even file a warranty claim with my issue. The best thing out of this was the clerk who got my rental Santana G. She was awesome thank you so much Santana More

Wait time is a bit long but service is good . In part a bit price on some items In part a bit price on some items More

Consistently good service, valuable advice, and all at competitive prices. I always feel better when I know my car is serviced with certified Toyota parts. competitive prices. I always feel better when I know my car is serviced with certified Toyota parts. More

Issac Moya excellent service advisor. Courteous customer service. Got the job done in estimated time. Courteous customer service. Got the job done in estimated time. More

Me and my husband had a great experience with buying our new family vehicle. We handled most of the stuff with the rep ahead of time either by text or phone calls. The rep was responsive and on top of every new family vehicle. We handled most of the stuff with the rep ahead of time either by text or phone calls. The rep was responsive and on top of everything. When we got to the dealership we spent 1.5 hours doing the signing and other papasrwork, which in my opinion is a reasonable amount of time. While at the location the reps made us feel comfortable and even entertained our very energetic little ones. Overall our experience was GREAT! professional, timely and friendly. I would recommend this place to any of my family members or friends! We are excited with our new vehicle. More