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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.1
1,818 Reviews
Call Dealership (505) 823-4440
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5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

January 30, 2024

Advisor was attentive, friendly, and helpful. All at the dealership made me feel welcome. Service was taken care of efficiently. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Aimara
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January 30, 2024

Service department was seriously disappointing. It took almost 3 hours for a scheduled appointment. No honest communication for the delay More

by Rosalie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Milinazzo
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Feb 02, 2024 -

Larry H. Miller American Toyota Albuquerque responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Phil Saunders, General Manager, 505-998-0165

January 30, 2024

Will Talbot was the best customer service I have experienced. Kind, patient, and provided me with good knowledge on the maintenance and repair requirements of my car. There was missing information More

by Jody.calimlim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Talbot
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January 29, 2024

Great service. I showed up with no appointment and they took care of my vehicle. Thank you More

by achan_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with those dept
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January 28, 2024

Thank you very much we appreciate the hospitality and convenient lyft rides to drop off our vehicles for maintenance. More

by Lisamolina20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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January 28, 2024

Have always been taken care of really well at this dealership. Been coming here for years. More

by sonyajrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Moya
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January 28, 2024

When I got to the dealership, the technician had a friendly smile and was ready to address my needs. He he took me to my advisor and he was ready to take care of what needed to be done. It was finish More

by loumaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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January 27, 2024

Very quick greeting and professional advisor to take care of my car. Was very well taken care of. More

by allenmusgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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January 27, 2024

5.5 hour oil change. Slow to respond worked with a "Joe" who was not very attentive More

by patron7555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Feb 02, 2024 -

Larry H. Miller American Toyota Albuquerque responded

It is unfortunate to hear that your experience was not as efficient as we generally strive to be every day. We try to create a service experience that is both streamlined and professional. I would very much appreciate hearing more about your service experience. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Phil Saunders, General Manager, 505-998-0165

January 27, 2024

I have been a customer for many years. I appreciate the service I get and my experience with Emiliano was excellent. More

by Leah.home.505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emiliano and valet in service center
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