Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.1
1,818 Reviews
Call Dealership (505) 823-4440
View Awards

5995 Alameda NE

Albuquerque, NM

87113

Directions

By Type

Showing 1,818 reviews

January 21, 2024

Joe Sanchez did an excellent job. Had the car fully inspected so was able to get a lot of things done that were overdue Replaced the 17 volt battery in the back that had a dead cell. More

by lamphere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Report | Print
January 21, 2024

Service writer and his team provided good support. However dealership’s phone system and personnel need to provide better customer support (know who is or isn’t available & not off for the day or week More

by gfisher37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pohl
Report | Print
January 20, 2024

I did not get a car wash! !!after service why!!!we always get a wash!!!! More

by Kenjar50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bull, Roger Casados, Matthew Rodriguez, Brandon Ortiz, Miguel Solis
Report | Print
Jan 26, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Phil Saunders, General Manager, 505-998-0165

January 20, 2024

Emiliano Quintana was my service advisor and was. outstanding. I trust American Toyota to complete my repair, and service my 2022 Tundra. More

by rwb.CedarCrest
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emiliano Quintana
Report | Print
January 20, 2024

I want to thank Armando Muñoz for his great customer service purchasing two new cars! A Toyota Gr86 and a Toyota Crown. I had a good buying experience with a fair deal. More

by Liz Huizar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Muñoz
Report | Print
January 20, 2024

Very well pleased with the service. Will renew my service for the routine maintenance service. More

by Sevenx70saved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
January 20, 2024

This is by far the best dealership in New Mexico for service and maintenance needs. More

by dylan_constand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emiliano
Report | Print
January 20, 2024

It’s a really nice and modern dealership with a large service area. Good location just off the freeway. More

by lpocci2493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serenity
Report | Print
January 20, 2024

Mis-represented features of the vehicle. When asked specifically about certain features, the salesman confirmed those specific features were included. They are NOT. Very disappointed. More

by Bd.shop@yahoo.com
Recommend Dealer
No
Employees Worked With
Brian Lees
Report | Print
Jan 26, 2024 -

Larry H. Miller American Toyota Albuquerque responded

I'm sorry to hear about any miscommunication regarding the vehicle features. It's important for us to provide accurate information to our customers. We value your feedback as it helps us improve our service. If we haven't spoken about this personally yet, please feel free to reach out to me directly. I'm here to ensure your concerns are addressed. - Phil Saunders, General Manager, 505-998-0165

January 19, 2024

Fast and friendly service. Met all expectations. Easy to schedule and complete the necessary services. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
1
...
37
38
39
...
182