
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Did not like my experience here. They kept my car nearly twice as long as they quoted me and didn't even fix all the issues with it, while still being exorbitantly expensive. My rep They kept my car nearly twice as long as they quoted me and didn't even fix all the issues with it, while still being exorbitantly expensive. My rep (who I won't name cause I'm not trying to impact someone's livelihood) lied to me about getting me a loaner car multiple times (as well as others I spoke to before going in) and generally gave the absolute bare minimum with an attitude that screamed they didn't really care beyond a basic customer service facade. Which. Hey. It's work. I can understand that, but it doesn't make the experience less crap. The mechanics do seem to have done a nice job on the actual work that DID manage to get done, which were my critical issues thankfully. Will definitely be going somewhere else to finish the work though. More
Friendly and efficiently checked carefully on my maintenance needed after driving to AVQ from Maine. Nice and very clean buildings ; good large space for waiting whike my car was in the shop. maintenance needed after driving to AVQ from Maine. Nice and very clean buildings ; good large space for waiting whike my car was in the shop. More
Service young man was attentive helpful and professional. And Will was also very helpful. Unfortunately parts that were needed had to be ordered, no worries. And Will was also very helpful. Unfortunately parts that were needed had to be ordered, no worries. More
Have been working with L. H.M. Toyota ABQ for over 15 years. Service has always been outstanding. On latest service visit, Advisor Joseph Sanchez was so helpful! H.M. Toyota ABQ for over 15 years. Service has always been outstanding. On latest service visit, Advisor Joseph Sanchez was so helpful! More
My tire was losing air because of a nail embedded in it I called service department and was told to drive over and they would fit me in. Thank you Aimara Coronado for your kindness and getting me back it I called service department and was told to drive over and they would fit me in. Thank you Aimara Coronado for your kindness and getting me back on the road. More