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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.0
1,826 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,826 reviews

April 30, 2024

The advisor was professional and helpful, I appreciated his help….thanks again! Also, the service from LHM was effective More

by Gracemirretti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
April 30, 2024

Friendly, knowledgeable staff. Facility very clean and pleasant. Efficiently handled purchase. The sales staff allowed time for my decision on purchasing with out pressure. More

by LLLWalters
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vic and Eddie in sales were great
April 30, 2024

Professional quick reliable. The communication all steps of the way is prompt and efficient. Staff is knowledgeable and professional. No pressure just good service More

by Leeaintgotnhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel santos
April 30, 2024

Outstanding sales experience when purchasing my 2024 Toyota Corolla GR. From my initial introduction on the phone to Sebastian Garasi. my sales consultant. A extremely knowledgeable and professional sa More

by Jefitoynegro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Garasi, Marvis Aragon
April 29, 2024

No waiting when I arrived at the dealership! Greeted and I was taken to my service advisor! I was as told it would take about an hour and an half to two hours to complete the service! They got d More

by Ttrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
April 29, 2024

Brought Tacoma in for recall . Dealer had to order parts . Why doesn’t the dealer already have the parts for a known recall . Not sure how long I’ll be without a truck 😡 More

by WGK
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Service
May 03, 2024 -

Larry H. Miller American Toyota Albuquerque responded

I'm sorry for the inconvenience caused by the delay in obtaining the necessary parts for your Tacoma's recall repair. We strive to keep a robust stock of parts for such issues, but unfortunately, there are times when demand exceeds our immediate supply, leading to unexpected delays. We understand how important it is for you to have your vehicle, and we're working diligently to resolve this as quickly as possible. If we have not yet discussed this issue personally, please feel free to contact me directly. I look forward to ensuring your complete satisfaction and getting you back on the road soon. - Phil Saunders, General Manager, 505-998-0165

April 29, 2024

Service was quick, efficient and kept me informed as I waited. Gave me an afternoon Special price evrn tho' I had a morning appt.! More

by ldhockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph. SERVICE Advisor
April 29, 2024

Joe Sanchez is an exceptional service writer … for years now, Ive had the highest confidence in him. Thank you Joe!! More

by js_teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez, Service Department
April 28, 2024

Went for an oil change. Wait time was about an hour. Better than in the past. The from the moment I arrived I was greeted by the sweetest girl. I wish I knew her name. She h More

by Teachchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serenity
April 28, 2024

Martin was very helpful today in getting my car in and completed. I appreciate the quickness of the service. Thank you More

by Kategerber26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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