
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 1,819 reviews
Quick service, very busy and sometimes miss small details. But customer service is great, respond with repair and services requests in a prompt manner details. But customer service is great, respond with repair and services requests in a prompt manner More
Previous general manager here was caught cooking the books as several employees have told me. Went there to look at a new Tundra. Salesmen are very pushy and not well informed. They also lie about ev books as several employees have told me. Went there to look at a new Tundra. Salesmen are very pushy and not well informed. They also lie about everything to try to make a sale. I needed something with a bit more towing capacity. Salesman tried to tell me I could exceed the rated towing capacity just fine, other companies rate their tow capacities differently for boats vs. trailers etc. None of that is true. They also jerk you around on the price and options. The salesman didn't even know the towing specs, he had no idea what a tongue weight was. I wasn't really in the market for a new truck quite yet so I'll be staying away from shopping there. More
Service advisor Delilah Torres was outstanding in taking care of my tacomas maintence and service needs and was very professional and friendly. care of my tacomas maintence and service needs and was very professional and friendly. More
I just moved to Albuquerque. This was the first time I took my Rav 4 to this dealer for service. I was so please from beginning to end. Everyone was very nice. I was constantly u This was the first time I took my Rav 4 to this dealer for service. I was so please from beginning to end. Everyone was very nice. I was constantly updated on what needed to be done and waited for approval before doing any additional work. Isaac Moya was super nice and explained everything very clearly. When I got all my paperwork at the end it was very thorough and clear what had been done and what needed to be done. Very happy with my first experience here. I will be taking my Rav 4 back here for future services. More
Kind of apprehensive about going to the dealership to get our battery replaced, not going to lie, plus it was super busy. But from the moment I was at Isaac Moyas desk it was no problem. He was personable our battery replaced, not going to lie, plus it was super busy. But from the moment I was at Isaac Moyas desk it was no problem. He was personable and attentive. They got our car in in no time. Instead of being a hassle, it was a pleasure...who says that about dealing with car issues? Thanks, Isaac! More