
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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The service department operates like a well oiled machine. From scheduling service to service completion, everyone is hopping to attend to customer vehicles. I was only in for 15,000 mile service o machine. From scheduling service to service completion, everyone is hopping to attend to customer vehicles. I was only in for 15,000 mile service on my 4Runner, but I was thoroughly impressed by how I was treated by all team members. Very great experience every time I've been. Thanks to Delilah my service advisor for a very professional experience. More
It is easy to schedule a service. We have used the shop for 3 Toyotas purchased from this dealership. The repair work was consistently very good. I had a long wait. It went from 4 We have used the shop for 3 Toyotas purchased from this dealership. The repair work was consistently very good. I had a long wait. It went from 4 hours to 5 hours. Apparently, the brake machine was very busy. Dave explained the repairs well and, in a way, that was easy to understand. The photos helped. More
Very kind service personnel. They Made sure I understood the issues found and work done. Also made sure I knew when the next service is due. They Made sure I understood the issues found and work done. Also made sure I knew when the next service is due. More
Check in was timely and staff were prompt and courteous. My vehicle was brought in for service and to address 2 recalls. All the work was done within 2 hours. Ramon, my technician did a good job explai My vehicle was brought in for service and to address 2 recalls. All the work was done within 2 hours. Ramon, my technician did a good job explaining all the work and escorted me to my washed vehicle. Great job! More