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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.0
1,826 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,826 reviews

February 13, 2022

From the moment I arrived, I felt that the staff treated me with respect. The purchase was easy and did not take too long. More

by Tadams.seahawks40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peterson, Jeff Woodfin, Vicktoria
Feb 14, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the positive review! We are happy to have gotten you a vehicle you enjoy. Please come and see us if there's anything else you need. - Hud Romero, Store Manager

February 04, 2022

I really enjoyed working with my salesman Brian. I believe this will be a good vehicle for me and hopefully last for years. At closing I had to either choose a warranty or leave without one. I thi More

by Beverly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Rashad Ruff
Feb 04, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for making us aware of your pricing concerns. Your review is much appreciated. It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Hud Romero, Store Manager

February 03, 2022

Great place to pick up a Toyota if you are in the market for one. More

by C.stone71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willliam Hamilton , Rashad Ruff
Feb 03, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Hud Romero, Store Manager

February 01, 2022

Chris and Craig were great in the transaction.Hiram is Chris and Craig were great in the transaction. Hiram is pretty awful, and I would not have purchased the automobile if I was dealing with him directl More

by cowan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Bull, Hiram Herrera
Feb 02, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Michelle Ortiz, Customer Retention Manager, 505-998-0177

Feb 02, 2022 -

cowan responded

Michelle, I have tried to return your call a few times. I thought I would give you the entire history with American Toyota this time around, and at that point you may want me to put the information in an email. Thanks for reaching out. Steven Mark Cowan

December 31, 2021

Amazing! The gentlemen worked with me and stayed later to ensure everything was taken care of. Angel was a great help and answered any questions I had and if he didn’t got the answer. Thank you for everythin More

by Jmarcus3620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bayona , John Brummett
Jan 03, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Hud Romero, Store Manager

December 29, 2021

It has been very easy to work with Carlos. He is attentive and knowledgeable. He made it easy to get a car during this crazy year More

by Peachproc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
Dec 30, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Hud Romero, Store Manager

December 24, 2021

Have bought 3 Toyota’s over 10 years….love this dealership. Great selection and knowledgeable staff! Deal closing needs to be faster! More

by Mermer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hud Romero, Ray Spacagna
Dec 24, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Hud Romero, Store Manager

December 13, 2021

I must say this is the second time that we have bought in my family a Toyota the first time my son bought a 2021 Toyota Corolla from Miguel the sales gentleman. Now we went this past weekend and we bought a More

by patriciarubi6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miquel
Dec 14, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to write such a positive review. I will make sure they get the recognition they deserve. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - Hud Romero, Store Manager

November 11, 2021

Though I always hate buying new vehicles 🚗, this time it was an overall decent experience…it’s a shame that I this day and age, it takes so long to make the deal happen. I sat around for a little more than More

by kevinbreen52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos , Clay Scroff
Nov 12, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Hud Romero, Store Manager

October 29, 2021

Our salesman Craig was outstanding - from the start of the sale to the finish! This was the most straightforward vehicle purchase I've ever made. More

by jsimmons288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bull
Oct 29, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Hud Romero, Store Manager

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