Larry H. Miller American Toyota Albuquerque

Robert Ferstl II and Rashad Ruff were extremely pleasant to deal with in the purchase of my vehicle . I was impressed with the high level of Professionalism. Hiram Herrera was very informed and assisted m to deal with in the purchase of my vehicle . I was impressed with the high level of Professionalism. Hiram Herrera was very informed and assisted me as well. More

I used the Costco Auto Program to buy a Toyota Highlander and it connected me to LHM American Toyota in Albuquerque and Craig Bull who is their sales representative for Costco Auto Program sales. He did and it connected me to LHM American Toyota in Albuquerque and Craig Bull who is their sales representative for Costco Auto Program sales. He did an excellent job. He was personable, knowledgeable, and a good communicator. The process was very smooth, straight forward and open. And, unlike many car dealerships, it came with no surprises. We test drove a lower trim level since it was available and then Craig found in the future production database a car in the color and trim we wanted and seemed to arrange a trade for it so he could get it for us . He showed us the Costco prices and completed a complete detailed cost estimate of the complete purchase price with fees, taxes , any dealer costs etc included. I had been shopping for a car for over a month and declined car offers from at least 3 other dealerships due to very high prices. I found the out the door total Costco Program American Toyota price to be extremely fair and reasonable. We made a small down payment and and waited for the manufacturing and shipping of the vehicle which Craig said to expect in late July. Craig sent occasional emails to include ones notifying us when it had actually been made and when it had been shipped. By 22 July Craig called us and later was demonstrating and explaining the features of our new car to us. We worked with Brandon in finance to complete the paperwork. We had a preapproved Bank of America car loan he was able to process quickly with no issues. He professionally explained some optional packages that were available and what situations they were beneficial in. The American Toyota representatives were professional and straight forward with no surprises to attempt to change the price from the estimate. My wife and drove off in a nice new vehicle pleased as could be with the product, the service, and the absolutely straight forward and open buying and pricing process. If you have had as many unpleasant experiences in car dealerships as I have over the decades, just do yourself a favor and avoid more of them by using the Costco Auto Program to buy a car from Craig Bull at American Toyota. More

Purchasing a car from this dealership was difficult and upsetting every step of the way. i was lied to repeatedly about the process and the car I was purchasing itself. The salesperson that helped me could upsetting every step of the way. i was lied to repeatedly about the process and the car I was purchasing itself. The salesperson that helped me couldn’t even tell me the difference between two car models and knew nothing about registration requirements. They even taped my registration paperwork to the back of my car along with the temporary tags. Absolutely do not recommend coming here. More

After leasing Toyota vehicles for over 20 years, this was the least stressful and easiest deal I have negotiated. very pleased with this dealership. I felt I received a fair deal. the least stressful and easiest deal I have negotiated. very pleased with this dealership. I felt I received a fair deal. More

Very friendly, professional and honest dealership. The only suggestion is they should make the buying process be faster. We spent 5 hours in the dealership from walking in to driving out with a new car. only suggestion is they should make the buying process be faster. We spent 5 hours in the dealership from walking in to driving out with a new car. More

We just bought our fourth Toyota from Larry Miller Toyota and we are very pleased with this dealership. We almost feel like family. It was a great experience. and we are very pleased with this dealership. We almost feel like family. It was a great experience. More

It was a long day and we didn't see the finance manger until 8:30pm. We were awake enough to realize that the finance manger was offering extended service warranty contracts that we signed up for. Went until 8:30pm. We were awake enough to realize that the finance manger was offering extended service warranty contracts that we signed up for. Went back a couple of days later and the services we didn't want she cancelled the contracts. More

A very clean, organized, pleasant, professional and knowledgeable organization. I look forward to maintenance appointments. More than likely I’ll stay with this company at this location. knowledgeable organization. I look forward to maintenance appointments. More than likely I’ll stay with this company at this location. More