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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.1
1,818 Reviews
Call Dealership (505) 823-4440
View Awards

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

May 20, 2021

Valet was fine. My rep never checked me in to ask any questions I had. Another rep asked if I needed help and the redirected me to my rep. At that point he was very cordial and informative during check o More

by Ajaeger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
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May 20, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Hud Romero, Store Manager

May 19, 2021

Left screws that attach front bumper cover to skid plate had to make two additional trips because of negligence, communication from the service writer was poor. It seems like American Toyota has poor qualit More

by sjerry202
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew Phillips
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May 17, 2021

All the people were very helpful in servicing my Avalon and were very friendly. When I accidentally took my electronic key they were quick to take it to the service dept. More

by ParsonsdII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
May 17, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Hud Romero, Store Manager

May 04, 2021

No problems, everything went well. I’m glad there was no mention of any problems with my automobile. I received my auto earlier today than expected which is a big plus. More

by Cyn_lon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t really his name. Not listed.
Report | Print
May 04, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Hud Romero, Store Manager

May 02, 2021

I just love working with David M my Service Advisor. This guy is efficient in his profession and Very knowledgeable. Look out for David M!! More

by Tisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mirabel
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May 03, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Hud Romero, Store Manager

April 22, 2021

They were able to check my car and have it ready in less than 20 minutes. I will return when I need service in the future. More

by woodyaps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damiano Vassaw
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Apr 22, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Hud Romero, Store Manager

April 22, 2021

We could not find the Prius Prime we wanted, they had one and we bought it over the phone and they delivered it next morning. More

by dcooper
Recommend Dealer
Yes
Employees Worked With
Ryan Kocher, someone in finance department
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Apr 22, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Hud Romero, Store Manager

April 21, 2021

Very efficient and professional service, Listen to my Very efficient and professional service, Listen to my concerns and solutions, would continue to visit this location for any additional services, My More

by varchuleta0601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ortiz, Ray Spacagna
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Apr 21, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Hud Romero, Store Manager

April 20, 2021

Jordan Casias was awesome as always! She got me in without an appointment and was amazing! They fixed my issues and got me out of there quickly. More

by jayperry8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casias
Report | Print
Apr 20, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Hud Romero, Store Manager

April 08, 2021

Arrived at scheduled time, was taken right away. Service staff explained everything they were going to do. They provided a loaner. They contacted me when they found my vehicle needed additional repairs and More

by ap540
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Phillips
Report | Print
Apr 08, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Hud Romero, Store Manager

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