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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,826 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,826 reviews
July 15, 2021
Purchasing a car from this dealership was difficult and upsetting every step of the way. i was lied to repeatedly about the process and the car I was purchasing itself. The salesperson that helped me could upsetting every step of the way. i was lied to repeatedly about the process and the car I was purchasing itself. The salesperson that helped me couldn’t even tell me the difference between two car models and knew nothing about registration requirements. They even taped my registration paperwork to the back of my car along with the temporary tags. Absolutely do not recommend coming here. More
by Jaimyk
Employees Worked With
Jazmine Gutierrez , Brandon Ortiz
July 13, 2021
After leasing Toyota vehicles for over 20 years, this was the least stressful and easiest deal I have negotiated. very pleased with this dealership. I felt I received a fair deal. the least stressful and easiest deal I have negotiated. very pleased with this dealership. I felt I received a fair deal. More
by deepaul4008
Employees Worked With
Chris Peterson
July 01, 2021
Very friendly, professional and honest dealership. The only suggestion is they should make the buying process be faster. We spent 5 hours in the dealership from walking in to driving out with a new car. only suggestion is they should make the buying process be faster. We spent 5 hours in the dealership from walking in to driving out with a new car. More
by siee0
Employees Worked With
Robert Messenger, Chris Perterson, Rashad Ruff
June 08, 2021
We just bought our fourth Toyota from Larry Miller Toyota and we are very pleased with this dealership. We almost feel like family. It was a great experience. and we are very pleased with this dealership. We almost feel like family. It was a great experience. More
by Asstpas
Employees Worked With
Brandon who was the Finance person also did a wonderful job., Roger Casados
May 31, 2021
It was a long day and we didn't see the finance manger until 8:30pm. We were awake enough to realize that the finance manger was offering extended service warranty contracts that we signed up for. Went until 8:30pm. We were awake enough to realize that the finance manger was offering extended service warranty contracts that we signed up for. Went back a couple of days later and the services we didn't want she cancelled the contracts. More
by CatLoverAbq
Employees Worked With
Jessica Baca. Manuel, Clay Scroff
May 29, 2021
Mel is a diaster to work with. Him Hud Romero, Timothy Scully acts a a bounch of thuggs and bullies who targets everyone they don't like because the Supreme Ruler Hud Romero requires obedience and for all Scully acts a a bounch of thuggs and bullies who targets everyone they don't like because the Supreme Ruler Hud Romero requires obedience and for all employees to bow down on their knees or he will make their life miserable. Held 1 of my vehicles hostage for 10 weeks as Mel made one excuse after another and only started the work on week 8 in an attempt to push me and my family to purchase an $55,000 vehicle that we didn't want. More
by RLINO27
Employees Worked With
Mel Rosas-Service Advisor
May 29, 2021
Horrible treatment by Hud Romero (GM), Timothy Scully (Service Director) and Melvin Rosas (Service Advisor). Mel Rosas left both of my vehicle is a mess and my 2013 Corolla is not even street legal after (Service Director) and Melvin Rosas (Service Advisor). Mel Rosas left both of my vehicle is a mess and my 2013 Corolla is not even street legal after he started work but never completed the work. In response to filing a complaint Hud, Tim and Melvin retaliated. Mel bribes people into giving him good surveys as well as pressuring them into giving him good ones including in the bathroom. Held my vehicle for 10 weeks and it was not touched until week 8 by Mel Rosas as all he did was give one excuse after another. This dealership needs to have all new management and Mel Rosas needs to be fired. The only good one in Service is Luis Alverez. He is the best and the only one who doesn't bow down to Hud Romero the supreme ruler of this place. More
by RLINO27
Employees Worked With
Mel Rosas
May 25, 2021
A very clean, organized, pleasant, professional and knowledgeable organization. I look forward to maintenance appointments. More than likely I’ll stay with this company at this location. knowledgeable organization. I look forward to maintenance appointments. More than likely I’ll stay with this company at this location. More
by audi
Employees Worked With
Roger Casados
May 20, 2021
Valet was fine. My rep never checked me in to ask any questions I had. Another rep asked if I needed help and the redirected me to my rep. At that point he was very cordial and informative during check o questions I had. Another rep asked if I needed help and the redirected me to my rep. At that point he was very cordial and informative during check out. More
by Ajaeger
Employees Worked With
Not listed
May 20, 2021
Left screws that attach front bumper cover to skid plate had to make two additional trips because of negligence, communication from the service writer was poor. It seems like American Toyota has poor qualit had to make two additional trips because of negligence, communication from the service writer was poor. It seems like American Toyota has poor quality control. More
by sjerry202
Employees Worked With
Andrew Phillips
