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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

March 18, 2021

Had a very good experience purchasing car recently from LRM Toyota Albuquerque. Best price I could find in the Southwest, quick and easy negotiations over phone and text, and the salesperson (Mr. Ryan Vig More

by S. Geiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vigil
Mar 18, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Hud Romero, Store Manager

March 12, 2021

Getting service from Larry H Miller is the best thing for my car and me. Great care all around, respect, friendly and honest. Thanks Mel More

by Sri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel
Mar 12, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Hud Romero, Store Manager

March 12, 2021

Great service department! Both Jordan and Luis have taken care of me in the past and are always attentive, professional, and very knowledgeable. I highly recommend them. More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan and Luis
Mar 15, 2021 -

Larry H. Miller American Toyota Albuquerque responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Hud Romero, Store Manager

March 04, 2021

DO NOT TRUST THIS GUY. That's the best I can say. He does not exercise common sense. If you can avoid interactions with Clay, do so. More

by larry.werbelow
Recommend Dealer
Yes
Employees Worked With
Clay Scroff
Mar 05, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Larry, thank you for your review. I’d like to learn more about the situation and what happened. Please reach out to me at your convenience. - Michelle Ortiz, Customer Retention Manager, 505-998-0177

March 03, 2021

Luis was great as my service technician. He explained what need to be done in a friendly and respectful way. My car was ready in record time! More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
Mar 03, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Hud Romero, Store Manager

March 01, 2021

LHMAmerican Toyota, has done an great job of keeping my Sienna running and is very efficient in the amount of time it takes to get scheduled and serviced. More

by mwd1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvares
Mar 01, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Hud Romero, Store Manager

February 26, 2021

I purchased a TCA plan and took my car in on 2/24/21. I was given a ride home while the work was being done and I appreciate that very much. I received an e-mail that my car needed some work and I approve More

by cherylwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
Feb 26, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Hud Romero, Store Manager

February 16, 2021

I had a 2015 Nissan Altima nice car but needed an upgraded. We purchased a 2020 Toyota Corolla nightshade from Ryan V. last summer and told him I’d be back whenever I was ready for my purchase. Well More

by TahyChad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vigil, Miguel Solis
Feb 16, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Hud Romero, Store Manager

January 31, 2021

Went in for my scheduled maintenance and was helped by Mel Rosas. He is by far one of the most helpful Ava friendly people I’ve encountered at Toyota. I’ll request to see him for all future visits as he r More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
Feb 01, 2021 -

Larry H. Miller American Toyota Albuquerque responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Hud Romero, Store Manager

January 30, 2021

Nothing was resolved and I was charged $160 for 15 mins after speaking with a Toyota master tech about my Tacoma . Very disappointed with this dealership. Especially after buying two new Toyota’s from this More

by cjbaste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t recall
Feb 03, 2021 -

Larry H. Miller American Toyota Albuquerque responded

Mr. Baste, I would like to express my sincere gratitude for the feedback you provided me during our call. I assure you, our pricing rates are scaled based off of labor performed and diagnosis provided by our highly qualified technicians. As stated in our call this morning, I am here to assist you directly when it comes time for your next service, or any issue or concern you may have prior to this. -Michelle Ortiz, customer retention manager, 505-998-0177

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