Larry H. Miller American Toyota Albuquerque

Although as usual they were friendly and the service was done efficiently it was a factory recall I do not have a problem with the service but there was another incident which should not of happened and wha done efficiently it was a factory recall I do not have a problem with the service but there was another incident which should not of happened and what really bothers me is the attitude they took More

The service department seems to be steadily declining. The last several times they have made a mistake on my truck each time. This time no mistake, but 3 hours for an oil change! Used to take an hour if y The last several times they have made a mistake on my truck each time. This time no mistake, but 3 hours for an oil change! Used to take an hour if you had an appointment, more recently 1.5 to 2 hours. This time 3 hours, no explanation, no apology. At 2.5 hours they were "topping fluids and airing the tires". Going to start checking other options I think. More

My service experience was great. My service advisor Damiano Vassaw has always been helpful, professional and honest. The service i had done was reasonable too. Damiano Vassaw has always been helpful, professional and honest. The service i had done was reasonable too. More

Mel and the mechanic who was diagnosing the problem with my car’s engine were extremely thorough in trying to solve the problem . They made sure that we were on the same plane when they explained what the p my car’s engine were extremely thorough in trying to solve the problem . They made sure that we were on the same plane when they explained what the problem was. More

We got in right away and were out within an hour. I like the number of things they check besides doing the oil change. I also appreciate the complimentary car w.ash. the number of things they check besides doing the oil change. I also appreciate the complimentary car w.ash. More

car is running well, so I thank you for that. Andrew was great. Waited outside because 3 customers in waiting area not wearing masks. Had mgr remove cost of oil change from invoice because I specifically sa great. Waited outside because 3 customers in waiting area not wearing masks. Had mgr remove cost of oil change from invoice because I specifically said on arrival that I couldn’t afford it at dealership. Thanks More

Good service advisor and fair price. Make sure and get a service advisor that’s been with the the dealership a while. When your happy with the advisor ... stay with him. service advisor that’s been with the the dealership a while. When your happy with the advisor ... stay with him. More

Love the atmosphere and the waiting room. The agent worked hard to get the truck repaired for the appointment. And surprise by the time of the repair and it ready in time. worked hard to get the truck repaired for the appointment. And surprise by the time of the repair and it ready in time. More

Very disappointed, horrible job they had to tow my truck back in cause of the oil leaking out of truck!! Had to call in sick cause I have no vehicle to get there. back in cause of the oil leaking out of truck!! Had to call in sick cause I have no vehicle to get there. More

I purchased a Toyota 4Runner on October 10th and picked it up on October 20th. The finance manager, Kevin Ortiz told me he would get the contract to me when I picked it up. He was unavailable so I left a m it up on October 20th. The finance manager, Kevin Ortiz told me he would get the contract to me when I picked it up. He was unavailable so I left a message for him to call me back on October 21st. I never received a call back and still have not received my contract. The salesman Ryan Vigil, was friendly and easy to deal with. I felt no pressure whatsoever . He texted me every few days to let me know the car was on its way. I would highly recommend Ryan Vigil in sales. More