Larry H. Miller American Toyota Albuquerque

I purchased a Toyota 4Runner on October 10th and picked it up on October 20th. The finance manager, Kevin Ortiz told me he would get the contract to me when I picked it up. He was unavailable so I left a m it up on October 20th. The finance manager, Kevin Ortiz told me he would get the contract to me when I picked it up. He was unavailable so I left a message for him to call me back on October 21st. I never received a call back and still have not received my contract. The salesman Ryan Vigil, was friendly and easy to deal with. I felt no pressure whatsoever . He texted me every few days to let me know the car was on its way. I would highly recommend Ryan Vigil in sales. More

Average. Service personnel was friendly, but some work that I bought my vehicle was not done and I was told I could bring my vehicle back to get it completed. Other work was done without getting my final that I bought my vehicle was not done and I was told I could bring my vehicle back to get it completed. Other work was done without getting my final approval. More

Called at wrong phone number so when van was ready it was too late to get it. $5.00 & all quarters missing from coin holder. was too late to get it. $5.00 & all quarters missing from coin holder. More

I am highly satisfied with the service at Larry H Miller Toyota. The service is as quick as possible, friendly and complete as far as I can tell. They also offer extras such as a car wash. Toyota. The service is as quick as possible, friendly and complete as far as I can tell. They also offer extras such as a car wash. More

Workmanship was great, but the time it took was much longer than expected. People were nice, but work estimates were a little high. Oh well. longer than expected. People were nice, but work estimates were a little high. Oh well. More

Everything was great. Car service was taken care of and everyone was very professional. I have had no problems that weren't taken care of swiftly and to my satisfaction. everyone was very professional. I have had no problems that weren't taken care of swiftly and to my satisfaction. More

As soon as I got my truck in they got right to work on it. While I thought I knew what was wrong with it they went ahead and checked several things to make sure we agreed on what the problem was. I was a it. While I thought I knew what was wrong with it they went ahead and checked several things to make sure we agreed on what the problem was. I was already aware of what it would cost to fix. I was kept in the loop through text notifications on my truck was done the very next day. Because it was a big job they gave me a discount on the labor and the battery we didn’t anticipate having to buy and we ended up paying less than we Thought we would have to going in. For specific work like that on my Toyota I would definitely use them again. More

Routine oil change, tire rotation and maintenance check. Easy to schedule and checkin. Dealer also has status app while auto in shop. Andrew was good to work with. Completely satisfied with service departm Easy to schedule and checkin. Dealer also has status app while auto in shop. Andrew was good to work with. Completely satisfied with service department. More

Joe Kennedy has set the bar for excellence in customer service. David O promptly called me back. Those guys are “keepers”. The combo keeps me coming back for a potential new car. service. David O promptly called me back. Those guys are “keepers”. The combo keeps me coming back for a potential new car. More

Prompt service. What I appreciate most is a Uber ride home and back while my Tundra was in for service. Great Covid safe practice idea by keeping us out of the waiting area. home and back while my Tundra was in for service. Great Covid safe practice idea by keeping us out of the waiting area. More