Larry H. Miller American Toyota Albuquerque

Transmission slips for over 4 months, not fixed. Was told no hourly employee working to take it on road to experience problem. Taking elsewhere. WillSendBillIfAnyForWarranty no hourly employee working to take it on road to experience problem. Taking elsewhere. WillSendBillIfAnyForWarranty More

Again, excellent service. I worked with Luis Alvarez who was very polite/knowledgeable. Service was provided in a timely manner. Was provided with a loaner which was very helpful! was very polite/knowledgeable. Service was provided in a timely manner. Was provided with a loaner which was very helpful! More

Excellent service as always. Car was ready in a timely manner. No hassle at all. That’s all I really have to say. 25 words is a little excessive for a review. manner. No hassle at all. That’s all I really have to say. 25 words is a little excessive for a review. More

Good overall but should let customer know progress or lack thereof on service, especially when waiting at dealership. Came for battery change-took almost three hours! lack thereof on service, especially when waiting at dealership. Came for battery change-took almost three hours! More

Very unsatisfied!!!!! Worse service from a car dealership I’ve ever experienced. I bought I brand new2020 Camry from this dealership and I’ve had to bring it in multiple times in a month for the same issue. I’ve ever experienced. I bought I brand new2020 Camry from this dealership and I’ve had to bring it in multiple times in a month for the same issue. I would not recommend coming here because the service center is not helpful at all. Do not recommend. My vehicle has 5000 mines and has issues that the service department will not address. I suggest going to another dealership if you are looking for a new car. More

Great service! They always take care of my corolla. Joe Kennedy explains the whole issue to me in plain language. I will be buying my new Toyota there Kennedy explains the whole issue to me in plain language. I will be buying my new Toyota there More

Richard was a very polite young man. It was busy the day I came in to pick up. As I was waiting for my truck talking to another customer with a dog, they were so backed up Richard went and got my truck for I came in to pick up. As I was waiting for my truck talking to another customer with a dog, they were so backed up Richard went and got my truck for me. I have never had service like this anywhere. You are very fortunate to have such an inspiring employee. More

I got a billed $404 for on hours work. I got juiced. This was Monday. I called on Tuesday to speak to a service manager. I was told that They were busy but would return my call. I’m still waiting. was Monday. I called on Tuesday to speak to a service manager. I was told that They were busy but would return my call. I’m still waiting. More

Service was good with the exception of resetting the service needed on the display didn’t notice until I stopped and started the vehicle so had to make a trip back the service rep who reset the display service needed on the display didn’t notice until I stopped and started the vehicle so had to make a trip back the service rep who reset the display and she showed me how to do it myself. Just feel that is part of the service that the technician should have taken care of. More

I have been taking my Toyota to LHM since I bought it. They have always been honest and helpful. Including this visit. There Covid-19 precautions are excellent. And I will return in 5K miles. Thank you to They have always been honest and helpful. Including this visit. There Covid-19 precautions are excellent. And I will return in 5K miles. Thank you to the service techs for taking such good care of my Highlander. More