Back

Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,823 Reviews

5995 Alameda NE

Albuquerque, NM

87113

Directions

By Type

Showing 1,823 reviews

July 10, 2020

As always, EXCELLENT service on EVERY LEVEL!!! NEVER a bad experience. TOP NOTCH. Sales AND service are ALWAYS great in EVERY way. Waiting area is a huge BONUS and complementary car wash is SUPER!!! More

by Jlperron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Tosas
Jul 13, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Hud Romero, Store Manager

July 09, 2020

Luis and the rest of the staff were excellent. It’s not easy doing business during Covid 19 but everyone at American Toyota made it seem easy. Thank you for all of your hard work. More

by Numan01
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 09, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Hud Romero, Store Manager

June 08, 2020

American Toyota is always courteous, prompt, thorough and trustworthy. The dealership and waiting area are immaculate. Service is always prompt and the prices are a good value. More

by Definedman
Recommend Dealer
Yes
Employees Worked With
Service Advisor. Casey.
Jun 08, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brittany Sweeney, Customer Retention Manager

May 24, 2020

I have trusted Larry H. Miller dealership for my car needs for a number of years. I have been very pleased with the work they have provided. I feel they are honest and will work with you on all your c More

by Ramos_2
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
May 24, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brittany Sweeney, Customer Retention Manager

May 20, 2020

Great Experience My salesperson was helpful, informative and respectful. He answered my questions, demonstrated how to use the navigation and audio system, and was eas More

by Jdtk22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica (Finance), Roger Casados
May 20, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hud Romero, Store Manager

May 20, 2020

Thanks for being there for routine maintenance. . . Thanks for being there for oil and filter change and cabin filter and tire rotation . . . routine maintenance . . . when things like this are no longe More

by D reviewer of toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
May 20, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your review and kind words for Mel and the team. We appreciate your business and our team looks forward to serving you again soon! Brittany Sweeney, Customer Retention Manager

May 17, 2020

Good service. I appreciate the careful, thorough and considerate way you take care of my car. I never have to worry about anything. your employees are always polite and seem to know what they’re doing. More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Service department. Mel
May 18, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Stephanie, thank you for choosing Larry H. Miller American Toyota Albuquerque, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brittany Sweeney, Customer Retention Manager

May 16, 2020

Good Service Came in to replace dead battery. Was able to have service performed on my 4-Runner at the same time with out an appointment. My service manager was More

by edm.miyoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
May 17, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for sharing your thoughts about your experience with Larry H. Miller American Toyota Albuquerque. We appreciate your business and hope to see you again soon! Brittany Sweeney, Customer Retention Manager

May 06, 2020

The service at this location is unsurpassed in quality. If I buy another Toyota it will because of my experienced with service here. Mel is the ultimate liaison. More

by PoodleToy
Recommend Dealer
Yes
Employees Worked With
Mel Rosas , Rashad Ruff
May 06, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hi PoodleToy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mel here at Larry H. Miller American Toyota Albuquerque. Brittany Sweeney, Customer Retention Manager

April 30, 2020

Told the service man my air conditioning is not working, just getting hot air. He told me that it would be $195.00 to run the test, but he would then put it toward the bill if they repair it. So after on More

by Bldavis
Recommend Dealer
No
Employees Worked With
Craig Bull
May 07, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hi Barbara, thank you for leaving your feedback. If you would like to speak about the issue further please feel free to call me. Thank you! - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

...
84
...