Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Made appointment for oil change service on my tundra ,dropped off vehicle at 07:15 and waited over 4 hours for my vehicle. Was never informed by anyone about the why it took so long for a simple oil cha ,dropped off vehicle at 07:15 and waited over 4 hours for my vehicle. Was never informed by anyone about the why it took so long for a simple oil change. My vehicle has always been serviced at this location but this time was Unacceptable . Total let down! More
I scheduled an appointment for maintenance and to have lug nuts replaced. I was told they had no lug nuts in stock and I would get a call when they are available. No call yet. No courtesy shuttle. Reevalu lug nuts replaced. I was told they had no lug nuts in stock and I would get a call when they are available. No call yet. No courtesy shuttle. Reevaluating my service options More
This was my first time buying a vehicle and they took advantage of my inexperience. I tried to read my contract thoroughly, but they literally lied about numbers and questions that I had just to get me t advantage of my inexperience. I tried to read my contract thoroughly, but they literally lied about numbers and questions that I had just to get me to sign. I wouldn’t recommend this dealership specially if you aren’t experienced in buying cars. My experience at this dealership is a representation of poor costumer service that is engrained into they’re pushy salesmen. More
As always, EXCELLENT service on EVERY LEVEL!!! NEVER a bad experience. TOP NOTCH. Sales AND service are ALWAYS great in EVERY way. Waiting area is a huge BONUS and complementary car wash is SUPER!!! bad experience. TOP NOTCH. Sales AND service are ALWAYS great in EVERY way. Waiting area is a huge BONUS and complementary car wash is SUPER!!! More
Luis and the rest of the staff were excellent. It’s not easy doing business during Covid 19 but everyone at American Toyota made it seem easy. Thank you for all of your hard work. easy doing business during Covid 19 but everyone at American Toyota made it seem easy. Thank you for all of your hard work. More
American Toyota is always courteous, prompt, thorough and trustworthy. The dealership and waiting area are immaculate. Service is always prompt and the prices are a good value. trustworthy. The dealership and waiting area are immaculate. Service is always prompt and the prices are a good value. More
I have trusted Larry H. Miller dealership for my car needs for a number of years. I have been very pleased with the work they have provided. I feel they are honest and will work with you on all your c needs for a number of years. I have been very pleased with the work they have provided. I feel they are honest and will work with you on all your concerns. More
Great Experience My salesperson was helpful, informative and respectful. He answered my questions, demonstrated how to use the navigation and audio system, and was eas My salesperson was helpful, informative and respectful. He answered my questions, demonstrated how to use the navigation and audio system, and was easy to work with. The finance person was also professional and reassuring. I highly recommend American Toyota. More
Thanks for being there for routine maintenance. . . Thanks for being there for oil and filter change and cabin filter and tire rotation . . . routine maintenance . . . when things like this are no longe Thanks for being there for oil and filter change and cabin filter and tire rotation . . . routine maintenance . . . when things like this are no longer routine . . . appreciate your being there Mel Rosas and staff. More
Good service. I appreciate the careful, thorough and considerate way you take care of my car. I never have to worry about anything. your employees are always polite and seem to know what they’re doing. considerate way you take care of my car. I never have to worry about anything. your employees are always polite and seem to know what they’re doing. More





